Program Manager – El Mercadito/Arcoiris at Mission Action in San Francisco, CA

Job description

• Mission Action has been growing rapidly, therefore, we have created a lot of new positions across our different programs and departments. Please consider joining our team to serve the communities.
• Mission Action is dedicated to advancing food justice and equity in our community through innovative programs and initiatives. Our signature projects, El Mercadito and Arcoiris, aim to empower local residents by providing access to healthy, culturally relevant food while fostering economic development and community resilience.
• We are seeking a passionate and experienced Program Coordinator to lead our food justice initiatives, El Mercadito and Arcoiris. The ideal candidate will be committed to social justice, community engagement, and sustainability, with a background in program management and a deep understanding of food justice issues.

Responsibilities

• With the Director of Community Services, manage food ordering and inventory for El Mercadito, coordinating with local suppliers and distributors to ensure timely and accurate deliveries.
• Supervise the setup and operation of food lines during community events, ensuring smooth service and adherence to health and safety standards.
• Train and oversee volunteers and staff in food line operations, including customer service, food distribution, and sanitation practices.
• Develop and implement strategies to enhance the customer experience during food distribution events, ensuring efficiency and accessibility.
• Build and maintain strong relationships with community members, local organizations, and partners.
• Facilitate workshops, training sessions, and community meetings to promote food justice awareness and engagement.
• Lead outreach efforts to ensure diverse community participation.
• Foster a collaborative and inclusive team environment that prioritizes equity and respect.
• Using established metrics, evaluate program success and regularly assess program impact.
• Prepare and present reports.
• Advocate for policies and practices that support food justice at the local and regional levels.
• Stay informed about food systems, agricultural policies, and community needs to inform program strategies.
• Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community.
• Commit yourself to treating each community member with respect and dignity.
• Perform other duties as assigned.

Requirements

• Educational Background: Bachelor's degree in Social Work, Public Health, Community Development, or a related field; Master's degree preferred.
• Professional Experience: Over 2 years of experience in program administration, ideally focused on food justice or community development.
• Subject Matter Expertise: Strong knowledge of food systems, public health, and social justice issues.
• Project Management Skills: Proven ability to manage multiple projects simultaneously while meeting deadlines.
• Communication and Engagement: Excellent communication and interpersonal skills, with a demonstrated ability to engage diverse populations effectively.
• Data Proficiency: Proficient in data analysis and reporting tools; experience in grant writing is a plus.
• Language Skills: Bilingual in English and Spanish REQUIRED.

Skills

Required

• Program administration
• Project management
• Data analysis and reporting
• Communication and interpersonal skills
• Bilingual in English and Spanish

Preferred

• Grant writing

Benefits

• Compensation: $60,000-69,000. Full-time Exempt. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching.