Operations Manager at Acuren in US-IN-Indianapolis

Job description

• Acuren is seeking an Operations Manager to support operations in Indianapolis, IN.
• The Operations Manager is responsible to plan, deliver and promote services that meet client needs within a specific regional or geographical location in a manner that complies with safety, quality and financial goals, while providing strategic solutions to clients that enhance Acuren’s position as a trusted business partner and reduce their costs to operate.

Responsibilities

• Support the efficient and profitable delivery of technical services within a specific geographic or technical service area by:
• Hiring, retaining and managing the performance of staff who possess the necessary technical and safety qualifications to perform the available work;
• Appropriately scheduling manpower and ensuring consumable, equipment, fleet resources are available, maintained in good condition, and regularly audited;
• Ensuring compliance with company specific safety and quality programs and the appropriate use of procedures and administrative controls;
• Preparing price estimates for complex and detailed work packages;
• Performing regular site visits to engage technical staff in field and ensure projects are on schedule and within scope;
• Approving technical training recommendations;
• Ensuring appropriate policies and procedure are in place and support ongoing service improvements;
• Providing oversight to administrative functions to ensure accurate and efficient completion of
• Providing ongoing oversight and analysis of monthly financial reports, and monthly billable time reports, making necessary adjustments;
• Reviewing and approving operational expenses, DTR’s and expense submissions;
• Participating in in the development of operational and capital budgets;
• Defining limits of authority with staff to ensure wise decisions are made with respect to the company resources;
• Effectively managing resources including facilities, vehicles, and equipment to ensure safe, secure, cost-effective and reliable use.
• Collaborating with other Acuren leaders to build and develop client relationships based on the provision of exceptional service and ethical business practices;
• Engaging productively with existing and new clients to expand regional service offerings;
• Improving value of services offered and demonstrating innovative technology to customers;
• Utilizing site specific metrics to improve productivity and improve customer service;
• Seeking clarification of the client’s expectations, clearly defining work-scopes, monitoring project execution and verifying customer satisfaction.
• Other work duties as assigned.

Requirements

• Strong managerial skills with the ability to interact effectively with staff at all levels;
• Excellent communication, interpersonal and analytical skills;
• Proficiency in use of Microsoft Outlook, Word, Excel and PowerPoint;
• Excellent problem solving and conflict resolution skills to manage difficult customer interactions;
• Strong organizational and prioritization skills.
• Consistently demonstrates their understanding of, and compliance with, responsibilities under the provincial Occupational Health and Safety Acts and Regulations, and Acuren Safety and Quality Management Systems, policies and procedures.
• Bachelors degree in relevant field, supplemented by a minimum of 8 years of operational experience in an industrial/technical environment, 3 years of which is supervisory.
• NDT or other technical Certifications are preferred, as is knowledge specific to the technical field of assignment.

Skills

Required

• Strong managerial skills

Preferred

• NDT or other technical Certifications

Benefits

• Competitive Salary
• Medical, dental, and supplemental insurance
• 401K Plan
• Paid Holidays
• Paid Time Off