Security Operations Center Team Lead at Walden Security in Knoxville

Job description

• A Security SOC Team Lead is responsible for overseeing the operation, maintenance, and monitoring of closed-circuit television (CCTV) systems, ensuring they are used effectively to detect, deter, and respond to security threats. This role often involves managing a team of security operators, coordinating with other security personnel, and ensuring compliance with safety and access control policies.

Responsibilities

• Duties may include the following; other duties may be assigned by the Operations Manager or Branch General Manager: Strong communication is requires as the supervisor will provides input to the management in regards to operation, status of posts and Security Officers.

Requirements

• This is a highly technical position with the candidates proficient in the following:
• CCTV Monitoring & Analysis: Watch multiple camera feeds in real time, identify suspicious activity, and document incidents.
• Access Control: Manage visitor logs, key control, and access to restricted areas
• Team Leadership: Supervise and train security operators, ensure shift coverage, and maintain operational standards
• Reporting & Compliance: Prepare incident reports, conduct safety inspections, and ensure adherence to company and regulatory policies
• Must have excellent attention to detail, strong interpersonal skills and be able to work well with a team as well as alone.
• Must be at least 25 years old to be allowed under the Walden Security Auto insurance plan. Employee must have a valid Tennessee drivers license and no more that one at fault occurrence on their MVR in the last 5 years.

Skills

Required

• CCTV Monitoring & Analysis
• Access Control
• Team Leadership
• Reporting & Compliance
• Excellent attention to detail
• Strong interpersonal skills
• Strong communication

Benefits

• Extensive Training: Our initial training paves the way for you to earn your Security Officer Certification. Walden Security has been recognized by Training Magazine as a Top 100 Award Winner which is awarded to companies with the most successful learning and development programs in the world!
• Unbelievable PERKS!: Save on phone, vacation, auto, retailers and more!
• Tuition Reimbursement: we believe in the professional development of our team members and provide annual reimbursement opportunities.
• Employee Family Scholarship: To date, Walden Security has awarded more than $300,000 in Employee Family Scholarships!
• Paid Time Off: offered to employees that average at least 32 hours per week
• Medical, Dental and Vision Insurance: multiple plan options for you and your dependents
• Health Savings Account: pay for health care more easily
• Voluntary Life Insurance: affordable plans available
• 401K: prepare for your retirement
• Employee Assistance Program: we offer free, confidential assistance for many of your life’s needs
• Employee Recognition Programs: we believe in celebrating the “wins” with our Walden Security team. We reward the hard work and dedication of our employees through Tenure Recognition, On-The-Spot Bonuses, Officer of the Month and Officer of the Year recognitions which include awards and bonuses
• Culture of Caring: Walden Security supports many charitable organizations
• Award Winning Company: Walden Security has earned significant recognition for our better working environment for our officers, better service to our customers and a dedication to quality performance standards.
• Promote From Within Philosophy: Walden Security offers growth opportunities for our team members who are Setting the Standard by Setting the Example®
• Flexible Schedules: We offer
• We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth.
• Pay Rate
• $19 - $19 USD