Project Manager at Zenfreed, LLC in Lansing, United States
- Company: Zenfreed, LLC
- Location: Lansing, United States
- Posted: Sep 23, 2026
- Type: Full-time
- Experience: 10+ years
Overview
The scrum master position will work as a contract resource for the State of Michigan - Department of Technology, Management and Budget (DTMB) supporting the Michigan Department of Health and Human Services (MDHHS). The resource will act as the scrum master for the Michigan Department of Health and H…
Job description
- The scrum master position will work as a contract resource for the State of Michigan - Department of Technology, Management and Budget (DTMB) supporting the Michigan Department of Health and Human Services (MDHHS). The resource will act as the scrum master for the Michigan Department of Health and Human Services Accounts Receivable and Collections (MDHHS ARC) Project with duties including coaching the team on scrum practices, facilitating scrum ceremonies, removing impediments to progress, protecting the team from external distractions, and fostering collaboration and continuous improvement within the team and organization
Responsibilities
- Act as the scrum master for the Michigan Department of Health and Human Services Accounts Receivable and Collections (MDHHS ARC) Project
- Coaching the team on scrum practices
- Facilitating scrum ceremonies
- Removing impediments to progress
- Protecting the team from external distractions
- Fostering collaboration and continuous improvement within the team and organization
Requirements
- 7+ years
- Experience serving as a Scrum Master in Agile software development environments.
- Proven experience supporting complex, enterprise-level financial or debt management software solutions.
- Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar).
- Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.
- Demonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting.
- Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.
- Strong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations).
- Hands-on experience using Azure DevOps Agile lifecycle management tools
- Proven ability to coach Product Owners in backlog refinement, story decomposition estimation, and value prioritization.
- Experience supporting teams working with integration-heavy, API-driven, or data-centric systems.
- Strong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements).
- Excellent communication, facilitation, conflict resolution, and stakeholder management skills.
- Ability to lead multiple Agile teams or a large, scaled program context
- Experience working in fast-paced, cloud-first environments (Azure, AWS, or GCP).
- Strong servant leadership mindset with a focus on empowering teams.
- Exceptional analytical, organizational, and problem-solving skills.
- Ability to drive transparency, predictability, and continuous delivery.
- Comfortable facilitating executive-level reporting, burn-up metrics, dashboards, and KPI updates.
- Ability to maintain a positive, motivating influence within high-pressure or sensitive delivery timelines
- Associate's Degree
- Must be authorized to work in the United States; We are unable to offer sponsorships at this time
- Must undergo a background check and drug screening for employment.
- SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification.
- Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.
- Understanding of user-centered design, accessibility standards, and customer journey mapping.
- Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.
- Ability to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams.
- Experience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs.
Skills
Required
- Scrum Master
- Agile software development
- Software development life cycles (SDLC)
- DevOps practices
- Azure DevOps
Benefits
- We understand a comprehensive benefits package is crucial to employment satisfaction. We offer medical, dental and vision coverage options for all employees.
About Zenfreed, LLC
At Zenfreed, we are more than an IT company. We bridge the gap between people wanting to do the work they were meant to do and organizations needing the right talent. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.