Sales Associate / Front Desk at WellBiz Brands in US-MA-Belmont

Job description

• At Elements Massage Belmont, we value our team members and understand work-life balance is
• key. Our philosophy is to communicate effectively, encourage collaboration and provide
• the proper resources for everyone to excel. If you’re looking for a retail sales / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Responsibilities

• Sell the monthly Elements Wellness Program and build customer loyalty.
• Communicate effectively with clients and team members.
• Turn client criticism into great customer service experiences.

Requirements

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Availability to work some evenings and a weekend shift

Skills

Required

• Ability to follow a proven sales process
• Customer service orientation

Preferred

• Prior retail sales experience

Benefits

• Pay starting at $17-$18 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage or skincare service at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn additional bonuses.