Web Software Developer, Intern (WFM) at Genesys in Toronto (Flexible)

Job description

• Be the one building AI-powered experiences where they matter most
• At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
• Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
• Help build the next generation of web experiences and backend services that support more than 70 billion customer interactions across over 100 countries each year. As a Software Developer Intern, you will contribute production-quality code using modern frontend technologies, cloud services, and AI-enabled platforms while learning alongside experienced developers. You will work across the software development lifecycle, gaining practical exposure to scalable web applications, backend services, automated testing, and AWS technologies. At Genesys, your work will help organizations deliver more connected and effective customer experiences while expanding your skills through hands-on engineering, peer collaboration, and exposure to enterprise-scale initiatives.

Responsibilities

• Develop production-quality, responsive web applications and backend services that improve the usability, performance, and scalability of Genesys products
• Contribute to next-generation Web UIs using modern JavaScript and TypeScript technologies, including Vue.js
• Implement product enhancements and resolve software defects while maintaining code quality, reliability, and maintainability
• Build unit tests and automation that strengthen software quality and support efficient development and release processes
• Collaborate with experienced developers through code reviews, technical discussions, and agile development practices
• Apply AWS services such as EC2, Lambda, DynamoDB, S3, and SQS to support scalable cloud-based applications
• Improve engineering practices by contributing ideas, learning from peer feedback, and participating in continuous improvement
• Expand technical capabilities through hands-on experience with enterprise-scale cloud applications and modern software development practices

Requirements

• Current enrolment in Computer Science, Computer Engineering, Software Engineering, or a related discipline
• Knowledge of developing responsive, single-page web applications using modern JavaScript libraries or frameworks
• Familiarity with HTML5, CSS3, JavaScript, or TypeScript
• Knowledge of cloud computing concepts and AWS technologies
• Understanding of software development fundamentals, including testing, debugging, version control, and code quality
• Strong communication and collaboration skills
• Ability to contribute effectively within an agile software development team
• Experience with Vue.js, Knockout, or similar frontend frameworks
• Familiarity with Java, Clojure, LESS, Mocha, Chai, or Webpack
• Exposure to AWS services such as EC2, Lambda, DynamoDB, S3, or SQS
• Familiarity with development and continuous integration tools such as GitHub, Bitbucket, or Jenkins

Skills

Required

• JavaScript
• TypeScript
• HTML5
• CSS3
• AWS (EC2, Lambda, DynamoDB, S3, SQS)
• Cloud computing concepts
• Testing
• Debugging
• Version control
• Code quality
• Agile development

Preferred

• Vue.js
• Knockout
• Java
• Clojure
• LESS
• Mocha
• Chai
• Webpack

Benefits

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
• Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.
• Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
• This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
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