QR047 - Quality Administrative Assistant at Cummins Inc. in Scoresby, Victoria, Australia

Job description

• Coordinates documents and gathers and inputs data related to assigned administrative support duties for a team, department, function or other organizational leader/group. Completes work with a limited degree of supervision.
• We are looking for a talented Administrative Associate III for a 12-month fixed-term to join our team in Scoresby, VIC.
• This is more than a traditional administration role. You'll play a key part in supporting business operations, data reporting, process improvement initiatives, and a major Quality and SAP transformation project. Working closely with cross-functional stakeholders, you'll contribute to reporting, documentation, data management, and continuous improvement activities that support business-critical decisions.

Responsibilities

• Provides administrative support by conducting research, preparing statistical reports and addressing routine to complex information requests.
• Gathers, compiles and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
• Completes data collection, data entry and report generation on various departmental related activities.
• Performs associate functions as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings.
• Responds to, or redirects, routine to complex inquiries from external or internal sources about the organization/department, its activities, or processes so callers/visitors are answered promptly and accurately.
• Prepares documentation for payment of vendors, suppliers and other third parties as applicable; submits documentation and enters request for payments into accounting system; responds to inquiries from accounts payable and payees.
• Documents and maintains departmental policies and procedures.
• Participates as a team member on departmental related business improvement assignments and projects as needed.
• Performs other routine to complex administrative activities as needed per the established procedures of the organization and/or department.
• Act as an informal resource for colleagues with less experience.
• Support a large-scale transition from Movex to SAP.
• Work with Quality, Operations, and Data Analytics teams.
• Assist with reporting, dashboards, KPIs, and business process documentation.
• Contribute to continuous improvement and business transformation initiatives.
• Build valuable exposure to SAP, Power BI, data analytics, and enterprise reporting.
• Join a collaborative global organisation committed to innovation and sustainability.
• In this role, you will make an impact in the following ways:
• Provides administrative support by conducting research, preparing statistical reports and addressing routine to complex information requests.
• Gathers, compiles and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
• Completes data collection, data entry and report generation on various departmental related activities.
• Performs associate functions as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings.
• Responds to, or redirects, routine to complex inquiries from external or internal sources about the organization/department, its activities, or processes so callers/visitors are answered promptly and accurately.
• Prepares documentation for payment of vendors, suppliers and other third parties as applicable; submits documentation and enters request for payments into accounting system; responds to inquiries from accounts payable and payees.
• Documents and maintains departmental policies and procedures.
• Participates as a team member on departmental related business improvement assignments and projects as needed.
• Performs other routine to complex administrative activities as needed per the established procedures of the organization and/or department.
• Act as an informal resource for colleagues with less experience.
• Quality function's transition from Movex to SAP
• Define future-state Quality business processes and controls
• Review and approve business requirements, process maps, and Quality functional specifications
• Ensure Quality requirements are fully integrated within strategic & major accounts, Manufacturing, Inventory Management, Service Operations, and Customer Support processes ( all defined process currently supports different BU Quality process control)
• Identify business risks associated with process changes and implement mitigation plans
• Support deployment, hypercare, and post-go-live stabilization activities.
• support migration of Quality KPI reporting from Movex into SAP and approved enterprise reporting platforms.
• Support Data Analyser to create and maintain a comprehensive inventory of existing Quality reports, dashboards, KPIs, and queries.
• Document current Movex query logic, source tables, data relationships, business rules, and calculations.
• Coordinate mapping of Movex fields, reports, and business logic to SAP data structures and reporting models.
• Validate Movex-to-SAP field mappings and approve reporting requirements.
• Work with Data & Analytics teams to design sustainable Power BI and SAP reporting solutions.
• Assess reporting impacts resulting from SAP process changes.
• Define reporting acceptance criteria and reconciliation requirements.
• Ensure business-critical reporting remains available throughout the transition.
• Support development of automated reporting solutions and reduced manual data extraction.

Requirements

• This role is ideal for someone who enjoys administration, data analysis, stakeholder coordination, and process improvement, and is looking to broaden their experience within a global industry leader.
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
• Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Ensures accountability - Holding self and others accountable to meet commitments.
• Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem-solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.
• Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem-solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.
• Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards.
• To be successful in this role you will need the following:
• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• 3-4 years of relevant administrative, reporting, data coordination, or business support experience.
• Experience working with databases, spreadsheets, reporting tools, or business systems preferred.
• Exposure to quality reporting, process documentation, ERP systems (SAP/Movex), or project support will be highly regarded.
• The ability to influence and engage stakeholders at all levels, from site teams through to senior leadership.
• 10% travel with other sites and availability to be onsite as required

Skills

Required

• Data Analytics
• Data Communication and Visualization
• Administrative support
• Research
• Statistical reporting
• Data entry
• Report generation
• Correspondence preparation
• Meeting scheduling
• Inquiry response
• Documentation
• Stakeholder engagement

Benefits

• Participation in an annual variable compensation (bonus) program
• Annual remuneration reviews
• Salary continuance insurance
• Comprehensive Cummins product training provided
• Cummins Employee Discount program – Includes Discounts with select private health insurance, PC software/hardware and a range of vehicles
• Onsite parking
• Employee Assistance Program available to employees