Bilingual Staffing Assistant/Office Admin/Customer Service Rep - Harrisburg, PA at Employbridge in Mechanicsburg, PA

Job description

• Hiring Immediately for a Staffing Assistant/Office Admin - Harrisburg, PA
• Contract to Perm
• Bilingual - Spanish/English
• In-Office - Monday-Friday 8am-5pm
• **THIS IS NOT Remote or Hybrid - In-Office**
• The Staffing Assistant is responsible for performing a variety of administrative duties to support the branch in their daily work execution. This position is integral in effectively managing the branch traffic volume to support an exceptional client experience.

Responsibilities

• • Greets walk-ins and serves as the first point of contact in the branch.
• • Receives and screens visitors and telephone calls and handles general inquiries.
• • Assists with the onboarding process and new-hire orientations to provide support to the
• customer success team.
• • Provides support to the recruiting team as needed to ensure applicants complete all facets of the
• application process.
• • Coordinates, completes, and scans documents in support of workers compensation claims.
• • Processes and updates payroll records.
• • Documents unemployment terms and details in CRM.
• • Creates, processes, and files all purchase orders and invoices for the branch.
• • Orders supplies based on assessment.

Requirements

• • 2+ years of administrative experience in a busy office environment.
• • Excellent customer service skills, including the ability to react appropriately in stressful
• situations and deal with difficult customer or vendor situations diplomatically.
• • Able to switch tasks throughout the day, prioritize and manage repetitive tasks in a fast-paced
• environment.
• • Communicates information and ideas clearly and articulately both in oral and written form. Uses
• appropriate language, style and methods depending on audience and the purpose of
• communication.
• • Achieves results in a quality, timely, and cost-effective way. Sees priorities, plans the efficient
• use of resources, and monitors progress against objectives.
• • Responds positively to change and adapted to new situations quickly. Able to take on a diverse
• range of tasks equally effectively.
• • Experience using various technology platforms to drive effective decisions.
• • High school diploma or 6 months related experience

Skills

Required

• Excellent customer service skills
• Able to switch tasks throughout the day