Medical Front Desk - Skyview Station at Vancouver Clinic in Vancouver, WA

Job description

• Vancouver Clinic is looking for a Front Desk Representative to join our registration team at our Skyview Station location. To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. Responsibilities can include providing excellent customer service to our patients by welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phone calls, and scheduling appointments. If you can multitask, work well with others as part of a team, and maintain a positive attitude while working in a fast-paced environment, we want you on our team!
• Location: Skyview Station (14019 NE 10th Avenue, Suite 620, Vancouver, WA 98685)
• Schedule: Monday thru Thursday 8:30am to 5:30pm and Friday 8:00am to 5:00pm
• Hiring range generally between $18.00/hour to $21.37/hour, and placement in the range depends on an evaluation of experience.

Responsibilities

• Providing excellent customer service to patients by welcoming and greeting patients and their families
• Collecting co-pays
• Obtaining and completing insurance information
• Answering phone calls
• Scheduling appointments

Requirements

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Skills

Required

• Friendly demeanor
• Great attitude
• Excellent phone skills
• Customer service behaviors
• Strong computer keyboarding skills
• Multitasking
• Teamwork

Preferred

• Medical front office experience
• Experience with Epic

Benefits

• We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your Recruiter for full information.
• $17.31 - $24.24
• The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.