Seasonal Sales Associate Pottery Barn Outlet Lancaster PA at Williams-Sonoma in Lancaster, PA, United States

Job description

• As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

Responsibilities

• You’re excited about this opportunity because you will...
• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals Maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Requirements

• We’re excited about you because ...
• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
• Succeed in a team environment, while able to work independently & manage your own time
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
• Know what questions to ask your customers in order to understand their personal cooking style & needs
• Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products
• Proven ability to prioritize and handle multiple tasks simultaneously
• Most successful when provided with clearly defined daily sales goals & metrics

Skills

Required

• Customer service
• Retail sales
• Selling techniques
• Product knowledge
• Register operations
• Visual merchandise presentation
• Store maintenance
• Stockroom management
• POS system operation

Preferred

• Specialty retail experience

Benefits

• Depending on your position and your location, here are a few highlights of what you might be eligible for:
• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)