Property Field Claims Adjuster (Covington, GA) at American Family Insurance Group in GA Atlanta

Job description

• You will work in the field and report to the Property Claim Manager and handle homeowner property field claims typically in the Conyers or Covington, Georgia territory. You must be located within these areas. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use.

Responsibilities

• Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
• Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
• Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
• Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Responds to customer inquiries, makes appropriate decisions and closes file as needed.
• Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
• Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
• May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.

Requirements

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
• Demonstrated experience handling moderately complex claims, or other equivalent experience.
• Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
• Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
• Valid driver's license required plus an acceptable driving record.
• Obtain state specific property casualty claims licensing as required.
• Xactimate experience
• Field property claims adjusting experience
• Candidates may be considered for various levels within this job profile based on their qualifications and experience.

Skills

Preferred

• Xactimate experience

Benefits

• We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
• $57,000.00 - $94,000.00
• Salary
• Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.