Call Center Analyst at NTT DATA, Inc. in Gurugram, IN-HR, India
- Company: NTT DATA, Inc.
- Location: Gurugram, IN-HR, India
- Posted: Sep 22, 2026
- Type: Full-time
- Experience: 5+ years
Overview
The Customer Sales Executive role at NTT DATA is an entry-level position focused on engaging Canada-based customers through outbound sales. Candidates should possess strong communication skills, a sales mindset, and the ability to handle objections. A graduate degree is preferred, with 3-5 years of …
Job description
- The Customer Sales Executive role at NTT DATA is an entry-level position focused on engaging Canada-based customers through outbound sales. Candidates should possess strong communication skills, a sales mindset, and the ability to handle objections. A graduate degree is preferred, with 3-5 years of experience in BPO or sales. The role involves promoting telecom products, achieving sales targets, and maintaining CRM records. Join a diverse team and make a difference!
- Entry-level outbound sales role responsible for engaging Canada-based customers, promoting telecom products/services, and driving revenue through consultative selling.
Responsibilities
- • Make high-volume outbound calls to prospective and existing customers
- • Promote telecom products (plans, upgrades, bundles, retention offers)
- • Understand customer needs and recommend tailored solutions
- • Achieve daily, weekly, and monthly sales targets
- • Handle objections and rejections professionally
- • Maintain accurate CRM records (calls, conversions, follow-ups)
- • Ensure compliance with scripts, quality, and process standards
- • Deliver strong customer experience while maximizing revenue
Requirements
- • Strong communication with neutral/clear English accent
- • Sales mindset with persuasive ability
- • Active listening and customer empathy
- • Resilience and ability to handle rejection
- • Basic system/CRM handling
- • Graduate (flexible based on communication skills)
- • 3-5 years of experience (BPO/sales preferred)"
Skills
Required
- Sales mindset with persuasive ability
- Active listening and customer empathy
- Basic system/CRM handling
Benefits
- What else does NTT DATA Offer? We’re glad you asked!
- • All equipment required for you to be successful in your role
- • Virtual paid training
- • Comprehensive benefits package (medical, vision, and dental)
- • Employee Assistance Program
- • RRSP program options
- • Short- and Long-Term Disability options
- • Rewards and Recognition programs
- • Internal career advancement opportunities
About NTT DATA, Inc.
With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters. • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available. • Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are. • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile. • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.