Engineering - Project Manager 2 at Intelliswift - An LTTS Company in Mountain View, CA

Job description

• Pay rate range - $59/hr. to $61/hr.
• Schedule: Fully onsite
• -Jira
• -Process Improvement
• -Product Road mapping

Responsibilities

• ● Build and administer Jira projects, boards, workflows, custom fields, and dashboards that support AI enablement initiatives.
• ● Own the intake process for AI tool requests and enablement work, triaging incoming tickets and routing them to the right owners.
• ● Track project milestones, dependencies, and risks, escalating blockers before they affect delivery timelines.
• ● Run recurring project ceremonies such as sprint planning, backlog grooming, and status reviews, and capture clear action items from each.
• ● Write and maintain documentation in Confluence or an equivalent platform, including runbooks, how-to guides, FAQs, and onboarding material for AI tools.
• ● Produce reporting for leadership on project status, adoption metrics, and enablement outcomes.
• ● Work with cross-functional stakeholders to gather requirements and convert them into well-scoped tickets and roadmaps.
• ● Standardize templates, naming conventions, and documentation practices so knowledge stays findable and current.
• ● Coordinate training sessions, office hours, and internal communications that support AI adoption.
• ● Audit and retire stale documentation, keeping the knowledge base accurate as tools and processes change.
• ● Support change management for new AI tool rollouts, including communication plans and adoption tracking.

Requirements

• ● Hands-on experience administering Jira, including workflow configuration, permissions, automation rules, and dashboard and report building.
• ● Proven experience coordinating technical projects with distributed, cross-functional teams.
• ● Strong technical writing skills, with examples of documentation, runbooks, or process guides written for mixed technical and non-technical audiences.
• ● Working knowledge of Confluence or a comparable knowledge management platform.
• ● Familiarity with AI and LLM-based tools and the practical questions employees ask when adopting them.
• ● Comfort with Agile practices such as sprints, backlogs, and estimation, without being dogmatic about any single framework.
• ● Highly organized and able to manage multiple priorities and meet deadlines in a fast-moving environment.
• ● Strong communication skills and the ability to convey technical concepts to non-technical stakeholders.
• ● A solution-oriented approach to problem-solving with an eye for detail and efficiency.
• ● Bachelor's degree in a related field, or equivalent practical experience.
• ● Fluency in Korean is a plus.

Skills

Required

• Jira administration
• Agile practices
• Technical writing
• Communication
• Organization
• Problem-solving

Preferred

• Korean fluency