HC & Insurance Operations Senior Rep. at NTT DATA, Inc. in chennai, IN-TN, India

Job description

• The HC & Insurance Operations Senior Representative at NTT DATA is responsible for processing insurance claims, analysing patient responsibilities, and performing coordination of benefit (COB) calculations. The role requires reading and understanding process documents, navigating multiple client applications, and capturing necessary information. Candidates should have 0–1 year of experience in healthcare BPO, a university degree (or equivalent with 3+ years of formal studies), and strong computer skills. Effective communication in English and flexibility to work scheduled shifts are essential. Typing skills of 25 WPM or completed typewriting is preferred. The position is based in Chennai or Coimbatore and requires the ability to work Monday to Friday, 06:00 PM to 04:00 AM.

Responsibilities

• Position's General Duties and Tasks Required.

Requirements

• In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business
• requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.In this Role you will be Responsible For : - Read and understand the process documents provided by the customer - Analyze the insurance claims and process as per standard operating procedures - To understand and calculate (COB - Coordination of Benefit) the patients responsibility and perform insurance calculations - Familiarize, navigate multiple client applications and capture the necessary information to process insurance claims Requirements for this role include: - 0 -1 Year of experience in any Healthcare BPO - University degree or equivalent that required 3+ years of formal studies - Candidates with good typing skills with 25 WPM or completed typewriting lower preferred or good to have - 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. - Ability to work scheduled shifts from Monday-Friday 06:00 PM to 04:00 AM and to be flexible to accommodate business
• requirements - Ability to communicate (oral/written) effectively in English to exchange information with our client.

Skills

Required

• Effective communication in English
• Typing skills (25 WPM)