Parts Sales Representative - Front Counter at Allegiance Truck Centers in Watertown, 23285 State Route 342, Watertown, New York, United States of America

Job description

• Posted Tuesday, September 22, 2026 at 4:00 AM
• Welcome to Allegiance Trucks, where our dedication to service fuels every mile. Since our founding in March 2019, we've been on an unstoppable path of growth, acquiring 17 dealership groups and expanding to over 40 locations across ten states. Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers, uplift one another, and foster a workplace where everyone thrives. As a leading truck dealership group, we're proud to represent top-tier brands like International, Hino, Isuzu, and Ford, providing exceptional support to the Northeast's essential trucking community. At Allegiance Trucks, we're not just moving forward - we're driving the future of trucking.

Responsibilities

• Handle parts order requests via telephone, e-mail, or in-person
• Utilize manufacturer and vendor catalogs to locate parts for customers, internal and external
• Advise customers on related parts
• Follow up on backordered parts, and contact customer with status
• Ensure that inventory control practices are followed
• Communicate with Parts Manager on inventory issues
• Communicate with Service Department regarding parts availability and pricing
• Provide solutions for the needs of our customers
• Assist with other projects as needed

Requirements

• High school diploma or GED
• Two (2) years of heavy truck/auto parts or shop experience
• Mechanical aptitude, desired
• Customer service skills
• Good written and verbal communication skills

Skills

Required

• Customer service skills

Preferred

• Mechanical aptitude

Benefits

• When joining our team, you will be working alongside the best in the business, helping us make Allegiance Trucks great! We are a veteran friendly organization that provides opportunities for additional training, career growth and advancement, as well as a comprehensive benefits package that includes:
• Competitive starting pay
• Excellent health benefits including; Medical, Dental and Vision plans, a complimentary life insurance policy, and several other voluntary coverage options to choose from
• Generous Paid Time Off policy, including vacation, sick time and floating holidays
• 401(k) with Company match
• Support and encouragement for your continued advancement with additional training Allegiance Trucks is committed to equal opportunity for all employees and applicants.