Vote Center Customer Service Representative/ Election Representative (Extra Help) at County of Orange, CA in Santa Ana, CA

Job description

• Vote Center Customer Service Representative/ Election Representative (Extra Help)
• Orange County Registrar of Voters (ROV) will begin accepting applications for the Vote Center Customer Service Representative/ Election Representative (Extra Help) position on Friday, September 18, 2026, this recruitment will be posted for a minimum of five (5) business days and will remain open on a continuous basis until the needs of the Agency are met. Qualified applicants are encouraged to apply immediately. The first review of applications will be done on or about Monday, September 21, 2026.
• Only online applications will be accepted. Applications will be screened in relation to the criteria described.
• These are Extra Help temporary/seasonal positions (these are NOT permanent positions). These positions will often require overtime, both in the evenings and on weekends.
• The Vote Center Customer Service Representative/Election Representative (Extra Help) will fill positions at Vote Center locations throughout Orange County for the November 03, 2026 General Election. We are looking to fill these positions immediately with 2-day required training starting in mid-September and a work commitment of approximately 7 days during the period of October 28, 2026 through November 04, 2026.

Responsibilities

• As a Vote Center Customer Service Representative (Extra Help) the job duties will include:
• Processing and assisting voters
• Issuing ballots
• Accepting Vote-by-Mail ballots
• Set up and take down election equipment
• Other election-related tasks as assigned

Requirements

• Please click here for details on the Election Representative classification, including the physical, mental, environmental and working conditions.
• All candidates considered for this position will be required to successfully pass a background check consisting of employment history, professional references, and criminal check.
• The ideal candidate will possess experience with the following;
• Be able to commit to this position for approximately 10 days spread over a two-month period
• In addition to multiple days of remote and in-person training, be able to work the following schedule:
• 4-Day Vote Center
• Set up day: TBD (Will be scheduled one of the following): Wednesday, 10/28/2026, Thursday 10/29/2026 or Friday 10/30/2026
• All Voting days: Saturday, 10/31/2026 – Tuesday, 11/03/2026
• Takedown day: Wednesday, 11/04/2026
• Must be able to work overtime, including evenings and weekends to meet the needs of the department
• Patience while working with a wide variety of ages, ethnic groups and skill levels
• Ability to provide clear and concise instructions and deal courteously with the public
• Effective verbal and written communication skills
• Bilingual skills in Chinese, Farsi, Hmong, Indonesian, Japanese, Khmer, Korean, Nepali, Punjabi, Spanish, Tagalog, Vietnamese are highly desirable but not required
• Computer literate, ability to operate a laptop computer and access information using a database
• Self-motivated and hard worker with a positive attitude
• Flexible, able to quickly adjust to tasks and assignments
• Organized and able to manage their time under heavy workloads and deadlines
• Attention to detail
• Ability to work in a fast-paced environment as both a team player
• Always present a professional appearance and demeanor while representing the department
• Able to deliver supplies daily to designated locations if called upon
• Ability to read and speak English
• Customer service skills that include responding to public inquiries
• Understand and follow oral and written instructions

Skills

Required

• Ability to read and speak English
• Attention to detail