Medical Assistant at GoHealth Urgent Care in Vienna - Vienna, VA

Job description

• The Medical Assistant plays a key role in supporting both clinical and front office operations. This position works closely with providers to deliver high-quality care while ensuring efficient patient flow and a positive, welcoming experience for every patient.

Responsibilities

• Register patients and collect necessary demographic, insurance, and eligibility information
• Process co-pays and assist with scheduling
• Prepare patients for examination by obtaining medical history and documenting accurately in the medical record
• Measure and record vital signs, including blood pressure, pulse, temperature, height, and weight
• Perform point-of-care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and report results to providers
• Draw blood and prepare specimens for laboratory analysis
• Prepare, clean, and stock exam rooms; monitor inventory levels
• Maintain accurate and timely documentation within the medical record system
• Support front desk responsibilities, including phone management and patient communication
• Conduct patient follow-up calls as needed
• Complete opening and closing duties, including cash handling and end-of-day reconciliation
• Perform equipment checks, quality control, and troubleshooting as needed
• Follow all clinical, safety, and organizational policies and procedures
• Perform additional duties as assigned

Requirements

• High School Diploma or equivalent (required)
• Minimum of 1 year of Medical Assistant experience (required)
• Basic Life Support (BLS) certification (required at time of hire)
• Must be obtained through the American Heart Association (AHA) or American Red Cross (ARC)
• Candidates with less than three (3) years of Medical Assistant experience must:
• Hold an approved Medical Assistant certification OR
• Obtain certification within 12 months of hire
• CCMA – Certified Clinical Medical Assistant (NHA)
• CMA – Certified Medical Assistant (AAMA or CHP)
• RMA – Registered Medical Assistant (AMT, AAH or ARMA)
• NCMA – National Certified Medical Assistant (NCCT)
• NRCMA – Nationally Registered Certified Medical Assistant (NAHP)
• Candidates may be considered without certification at time of hire if they have:
• 3+ years of Medical Assistant experience, AND
• 1+ year of experience in an urgent care, emergency department, or hospital setting
• The following credentials may be accepted in lieu of a Medical Assistant certification:
• Licensed Practical Nurse (LPN) or Registered Nurse (RN)
• Emergency Medical Technician (EMT) or Paramedic
• Certified Nursing Assistant (CNA)
• CPOE (Computerized Provider Order Entry) certification must be obtained within 2 weeks of start date
• Proficiency in Medical Assistant clinical duties
• Strong computer skills and ability to document efficiently
• High attention to detail and strong organizational skills
• Ability to work both independently and within a team environment
• Strong written and verbal communication skills
• Commitment to providing respectful, patient-centered care
• Graduate of a Medical Assisting program
• Experience in urgent care, emergency department, or hospital setting
• Prior experience with patient registration or front desk responsibilities

Skills

Required

• High attention to detail
• Strong organizational skills
• Medical Assistant clinical duties
• Computer skills
• Documentation in medical record system
• Blood draw and specimen preparation
• Equipment checks and quality control
• CPOE (Computerized Provider Order Entry)

Benefits

• Medical, Dental, and Vision insurance
• 401(k) with employer match
• Employee Assistance Program (EAP) and wellness resources
• Generous Paid Time Off (PTO)
• Monthly performance-based incentive program
• Opportunities for career growth and advancement
• Hourly Range: $20–$28/hour