Customer Service Rep (05010) - 7353 University Parkway at Dominos in Lakewood Ranch, FL, United States

Job description

• Customer Service Representative
• It's more fun with us!
• No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
• Drive your own career
• Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.
• You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.

Responsibilities

• · Demonstrating a friendly, positive attitude and great customer service skills
• · Taking orders over the phone and in person
• · Dealing with customer concerns
• · Cash handling
• · Upselling
• · Making Domino’s high quality pizzas
• · Food and portion control
• · Hygiene and food safety
• · Food preparation
• · General cleaning duties
• · Operate all equipment
• · Stock ingredients from delivery area to storage, work area, walk-in cooler
• · Prepare product
• · Receive and process telephone orders
• · Take inventory and complete associated paperwork
• · Clean equipment and facility approximately daily

Requirements

• · Ability to comprehend and give correct written instructions
• · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• · Must be able to make correct monetary change
• · Verbal, writing, and telephone skills to take and process orders
• · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• · Ability to enter orders using a computer keyboard or touch screen

Skills

Required

• Friendly, positive attitude
• Customer service skills
• Communication skills
• Ability to work under stress
• Ability to deal with people
• Ability to make judgments and decisions
• Cash handling
• Use of hand truck
• Food preparation equipment