Front Desk Associate at Liv Hospitality, LLC in Four Points by Sheraton - Deadwood, SD 57732

Job description

• Salary Range
• Join the team at Four Points by Sheraton Deadwood, where hospitality, teamwork, and growth come together. As part of LIV Hospitality, you'll enjoy a supportive work environment, opportunities for advancement, and exclusive employee perks.
• As a Front Desk Associate, you'll create a welcoming experience for guests by managing check-ins and check-outs, assisting with reservations, and providing outstanding customer service throughout each guest's stay.

Responsibilities

• Welcome guests and manage check-in/check-out processes
• Make reservations and issue room keys
• Answer guest questions and provide information about hotel services and local attractions
• Process payments, post charges, and maintain accurate records
• Coordinate transportation and assist with guest requests
• Protect guest privacy and maintain security standards
• Keep the front desk and lobby clean, organized, and professional
• Complete reports as needed and support daily hotel operations
• Follow uniform and appearance standards
• Perform other duties as assigned
• Join our team and help create memorable guest experiences while building a rewarding career with Four Points by Sheraton Deadwood.

Requirements

• We're looking for a friendly, dependable professional who enjoys helping guests and thrives in a fast-paced environment.
• Must be at least 18 years of age
• Strong computer skills and ability to learn hotel systems and technology
• Excellent communication, customer service, and problem-solving skills
• Ability to multitask while maintaining accuracy and attention to detail
• Working knowledge of Microsoft Office; hotel property management system experience is a plus
• Reliable, professional, and able to work a flexible schedule
• Ability to work well independently and as part of a team
• Ability to stand for extended periods throughout a shift

Skills

Required

• Strong computer skills
• Excellent communication skills
• Customer service skills
• Problem-solving skills
• Ability to multitask
• Accuracy and attention to detail
• Working knowledge of Microsoft Office
• Reliable and professional
• Flexible schedule
• Ability to stand for extended periods

Benefits

• Supportive, team-focused culture
• Opportunities for career growth and development
• Hotel, dining, and entertainment discounts
• Complimentary WaTiki® Waterpark family passes
• BOGO Starbucks offers
• Discounts at AJ's Wicked Salon & Spa and Sol Vibe
• $5 Free Play at Cadillac Jack's® and Tin Lizzie Gaming Resort
• Medical, dental, vision, and life insurance
• 401(k) with a 3% company match after one year of employment
• Company-wide discounts on hotel stays, dining, and entertainment
• Exclusive LIV Hospitality team member perks
• Career growth and advancement opportunities
• Daily Pay available through ZayZoon
• $16.00 - $18.00
• Description