Group Sales Coordinator at Sierra-at-Tahoe Resort in Legal Address - TWIN BRIDGES, CA 95735

Job description

• Salary Range
• $21.00 - $21.00 Hourly
• Position Type
• Seasonal
• Category
• Administrative
• Embrace the thrill of winter and step outside of the norm and into an outdoor opportunity you’ll cherish forever. Here at Sierra, we pride ourselves on our welcoming and inclusive work atmosphere that keeps the stoke high for our guests and employees alike all season long. If you’re looking for a full career switch or an exciting weekend role centrally stationed in the beautiful Sierra Nevada, you just found it.
• NOTE: This job description shall not be construed as a contract for employment. Must be at least 18 years of age. Sierra-at-Tahoe is an at-will employer. This position requires a post offer background check.
• The Group Sales Coordinator plays a key role in growing skier visits through group programs, corporate ticketing, partner shops and lodges, and school partnerships. Reporting to the Business Development Manager, this person will oversee account management, generate new sales, and ensure a seamless and on-brand experience for all groups. This position also supports the expansion of summer programs, community partnerships, and trade show presence. Some travel may be required

Responsibilities

• Group & Corporate Sales
• Manage and grow accounts across day groups, school groups, shops and lodges, tour operators, private events, and corporate voucher programs.
• Seek out new business opportunities to drive skier visits and explore summer program growth.
• Field incoming inquiries for group sales and private events.
• Onsite Group Coordination
• Contract and facilitate day group experiences, from arrival to departure.
• Act as each group's ambassador, providing a smooth and on-brand guest experience.
• Organize and host site tours and FAM tours as needed.
• Prepare lift tickets, rental, and ski and ride school orders accurately through Siriusware, ensuring all details are correctly managed. Deliver tickets as needed.
• Business Development
• Support the Business Development Manager with sales planning, lead generation, and reporting.
• Attend trade shows and special events to promote Sierra-at-Tahoe programs.
• Conduct in-market sales calls and client visits in the Tahoe region and drive markets.
• Build community connections through networking and local involvement.
• Administrative & Reporting
• Maintain accurate weekly sales reports using Excel, Siriusware, and other programs.
• Closely collaborate with the ticket office to ensure seamless processing of corporate and group tickets.
• Assist in building the annual sales plan and contribute ideas for new revenue opportunities.
• Team & Resort Support
• Communicate and collaborate effectively with guests, partners, and internal departments, including Ski and Ride School, Rentals, F&B, Events, the Ticket Office, Marketing and Sales, to deliver outstanding results for clients.
• Participate in cross-departmental efforts and job sharing to enhance guest experience.
• Uphold resort safety standards, participate in safety meetings, and maintain a positive, professional demeanor.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Strong written, verbal, and presentation skills.
• Excellent organizational and time management skills.
• Ability to stay focused, positive, and collaborative under pressure.
• Proficiency with Microsoft Office Suite, especially Excel.
• Experience with Siriusware or similar ticketing/CRM systems.
• Familiarity with group sales, travel trade, or resort operations.
• Bachelor’s degree in Marketing, Business, Hospitality, Resort Management, or related field (or equivalent length of experience). 1–2 years of hospitality or sales experience (ski resort experience a plus).
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Resort certification on any necessary equipment.

Skills

Required

• Microsoft Office Suite, especially Excel
• Siriusware (preferred)