Hotel Sales Coordinator - Part Time at Generation Hospitality Group in Gilbert, AZ

Responsibilities

• Maintain good rapport with clients.
• Work closely with other departments to coordinate details, special requests, VIP packages and promotions.
• Handle inquiry calls, send appropriate collateral, or direct calls to sales management staff as necessary.
• Give site tours.
• Provide clear, professional, and detailed communication to the client.
• Responsible for putting together proposals and contracting for group blocks.
• Assist clients/groups with copies of receipts, invoices, etc.
• Inform Sales Department of potential problems with clients and progress of special projects.
• Go on sales calls & blitzes with the Sales Department and serve as a point of contact to all hotel accounts.
• Coordinate client gifts with Sales & guest recognition programs with the Front Office.
• Manage mini-hotel inventory and input rooming lists. Advise Sales Manager and Director of Sales on any group cut off dates.
• Purchase any meeting planner points or group events per the request of the Director of Sales.
• Close out month-end house accounts with the assistance of the hotel's Front Office Manager and Director of Sales.
• Verify group pick up for events for the purpose of rebates, commissions, etc.
• Maintain the front desk incentive program and encourage the front desk to obtain and maintain accuracy on company names for all reservations.
• Create BEO’s, group resumes
• Utilize CRM.
• Must be organized, have great attention to details and have good time management skills.

Requirements

• Ability to lift up to 35 lbs.
• Perform other duties, as assigned, to meet business needs.
• Ability to maintain flexible/extended work hours as needed by job demand functions

Skills

Required

• Strong customer service skills
• Welcoming demeanor
• Organized
• Attention to detail
• Time management
• Ability to lift up to 35 lbs
• Flexible/extended work hours