Regional Project Manager (Construction) at Jukebox Health in Boston, MA

Job description

• We’re looking for a Regional Project Manager with an expertise in accessible design to join our team. You’ll report to our VP of Operations and serve as the second regional manager in our newest market, Massachusetts. You’ll be expected to engage with and develop our network of Service Providers while also serving as a project manager for installations within your region. A commitment to both client experience and construction quality are paramount for success in this role.
• You'll be directly improving the quality of life for older adults and individuals with disabilities, enabling them to remain safely and independently in their homes. Every project you oversee has the potential to prevent falls, reduce hospitalizations, and preserve dignity and autonomy for our clients.
• This is more than a construction management role - it's an opportunity to pioneer a new model of healthcare delivery while building a lasting legacy in the healthcare landscape.

Responsibilities

• Project Management
• Oversee end-to-end project management for home modification installations
• Coordinate between clinical teams, clients, families, and service providers
• Ensure projects are completed on time, within budget, and to our exacting quality standards
• Network Development & Management
• Participate in the recruitment, onboarding, and development of a network of qualified Service Providers throughout your region
• Establish quality standards and ensure consistent service delivery across all contractors
• Conduct regular performance reviews and provide ongoing training and support
• Quality Assurance & Client Experience
• Conduct on-site quality inspections and assessments throughout your region
• Implement corrective actions when installations don't meet standards
• Serve as the primary escalation point for complex technical or client service issues

Requirements

• 3+ years construction field work, residential construction preferred
• 5+ years working in residential management
• Experience with home modifications: bathrooms, ramps, etc., a preferred plus
• Must reside in or near MA with the ability to travel 20% of the time within the state and work from home the remainder of the work week

Skills

Required

• Construction field work
• Residential management
• Project management
• Quality assurance
• Client experience
• Network development
• On-site inspections
• Corrective action implementation
• Escalation handling

Preferred

• Accessible design expertise

Benefits

• How We Invest In You
• Generous company-funding of our health, vision, and dental plans
• HSA plans
• Short and Long-Term Disability
• Life and Personal Accident Insurance
• Hospital Insurance
• 401(k) immediately upon hire
• Generous candidate referral program
• Time Away
• Unlimited PTO + 10 paid holidays Remote First Team
• Remote First Team
• $1000 stipend you can use towards work from home costs
• Frequent team off-sites and get-togethers around the country
• Collaborative team environment
• Monthly Townhalls
• High trust environment
• A laptop and company swag upon hire
• Compensation Range: $80,000-$90,000/year