Sales Associate | Ashford at Reiss in Ashford, Kent, GB
- Company: Reiss
- Location: Ashford, Kent, GB
- Posted: Sep 21, 2026
- Type: Part-time
Overview
As part of our Retail team, you’ll be joining our store in Ashford as a Sales Associate, on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
Job description
- As part of our Retail team, you’ll be joining our store in Ashford as a Sales Associate, on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
Responsibilities
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
Requirements
- Has a passion for premium or luxury product
- Previous experience in a customer-facing environment
- Be able to see things through the customer’s eyes
- Excellent customer service skills
- Flexibility and ability to adapt to changing priorities
- Ability to work in a fast-paced retail environment
- Have excellent communication and interpersonal skills
- Have excellent organisational and decision-making skills
- Be a team player
- Good written and verbal communication skills
Skills
Required
- Passion for premium or luxury product
- Excellent customer service skills
- Team player
Benefits
- Seasonal business wear allowance.
- Generous employee discount up to 75% off.
- Rewarding commission structure.
- Workplace pension contributions.
- Health & wellbeing services.
- Medicash health support plan.
- Fitness discounts & cycle to work programme.
- Enhanced parental pay & family friendly policies.
- 23 days annual leave, increasing to 25 days after 2 years’ service.
- Employee referral scheme.
- Career development opportunities.
About Reiss
Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear and accessories, that transcends time and trends. Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance. We are driven by a shared commitment to exceptional standards in the precision of our craftsmanship and dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring store environment and working together to exceed customer expectations every day. We nurture a culture of curiosity, creativity and authenticity. The shared behaviours that bind us together are more than words. They’re the mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment, focus and resilience.