Technology Business Analyst, VP at NatWest Group in Gurugram

Job description

• Join us as a Business Analyst
• This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function
• You’ll be producing business requirements to inform future state design, as you support teams to understand and link the requirements to the overall domain strategy
• It’s a chance to develop your skills as you research, understand and keep up to date with industry thinking, best practice, technology and customer trends
• We're offering this role at associate vice president level

Responsibilities

• You’ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders.
• We’ll look to you to work across teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements.
• Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs
• Support the team to analyse business requirements and technical specifications to see how they can be developed into small testable and releasable elements
• Elicit and input into writing business requirements, user stories and epics as required using relevant techniques
• Support the feature team in creating and executing test scenarios and test scripts, identifying and supporting cut-over and implementation tasks
• Facilitate UAT as well as supporting platform and feature teams in executing the UAT

Requirements

• To take on this role, you’ll need an appropriate business analyst certification such as BAX, CPRE or CBAP.
• At least 12 years of experience in data analysis, with the ability to translate complex datasets into actionable business insights and drive data-led decision making
• At least eight years of hands-on experience with SQL, Excel, and data analytics tools for data extraction, validation, analysis, and reporting
• Proficiency in data visualisation tools such as Power BI or Tableau to develop dashboards, reports, and meaningful business insights
• Proven experience in requirements gathering, process analysis, business documentation, and stakeholder management across business and technology teams
• Experience working in Agile delivery environments, with a strong understanding of data quality, data governance, and reporting best practices
• Excellent problem-solving and communication skills, with the ability to influence decisions and drive continuous improvement through insight-led recommendations

Skills

Required

• SQL
• Excel
• Data analytics tools
• Requirements gathering
• Process analysis
• Business documentation
• Stakeholder management
• Agile delivery
• Data quality
• Data governance
• Reporting best practices
• Problem-solving