Overnight Part-Time Hotel Front Desk Agent at Graduate Hotels in Westborough, MA

Job description

• Schulte Hospitality Group is seeking a dynamic, service-oriented Night Auditor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

Responsibilities

• Audits the daily guest ledger
• Handles all end-of-day accounting functions including posting daily room rates and room tax
• Ensures accuracy of all charges to guest folios
• Averages sum of revenues of all accounts receivable from food, room and other departments
• Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
• Make cash drops in accordance with proper cash handling procedures
• Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
• Monitors hotel security camera system
• Ensures that lobby is well-maintained, properly lit and with music at proper volume
• Work nights, weekends, and holidays as needed
• Any other duties as assigned

Requirements

• High School Diploma/GED
• Ability to multi-task
• Ability to communicate effectively verbally and in writing
• Team player
• Ability to exceed expectations of guests
• Basic accounting/math skills

Skills

Required

• Ability to multi-task
• Team player
• Ability to exceed expectations of guests
• Basic accounting/math skills

Benefits

• What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match, 21 +
• Paid Parental Leave
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!