Sales Recruiter at IQ Fiber in Jacksonville, FL

Job description

• The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.
• We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
• IQ Fiber is seeking an energetic, results-driven Sales Recruiter to build the teams that power our growth. Reporting to the SVP, Sales, this role owns full-cycle recruitment for IQ Fiber's sales organization across all three of our revenue engines – Residential, Community Development, and Commercial – partnering closely with sales leaders in every market we serve to source, engage, and close top-notch sales talent who win and stay.
• This is a high-volume, high-impact role. You'll keep a steady pipeline flowing for our field sales teams while running targeted searches for residential sales advisors, account executives and community development roles – bringing sales-minded urgency, a great candidate experience, and consistent, compliant hiring practices to every search.

Responsibilities

• Own full-cycle recruitment for all sales roles – from intake through offer acceptance – across Residential, Community Development, Commercial, and Sales Operations.
• Partner with sales leaders at every level to understand hiring needs, market dynamics, and what top performers look like in each role – holding a consistent intake and pipeline review cadence.
• Maintain an always-on pipeline for high-volume field sales roles, including Direct Sales Advisors and Senior Sales & Events Advisors, so open territories are filled quickly in every market.
• Run targeted searches for Residential, Commercial and Community Development roles, including Inside Sales Representatives, Account Executives, and Community Development Managers, using proactive outbound sourcing to reach passive talent.
• Build market-by-market sourcing strategies – job boards, LinkedIn, referrals, local networks, schools, and hiring events – as IQ Fiber grows into new markets.
• Write compelling, accurate job postings and partner with hiring managers to set up knockout screening questions before roles go live.
• Conduct phone screens that evaluate sales ability, coachability, resilience, and alignment with IQ Fiber values, and present well-qualified candidates promptly.
• Coordinate interviews that follow IQ Fiber's interview sequence for each role, making sure every candidate meets with at least two team members.
• Coach hiring managers on structured interviewing, consistent evaluation, and timely feedback, and help them sell the opportunity to top candidates.
• Complete compensation analysis for every offer – including base, variable, and OTE – and route offers for approval within a 24–48 business hour turnaround.
• Deliver a top-notch candidate experience with clear communication, expectation setting, and timely follow-up at every stage.
• Partner with HR Operations and hiring managers for a smooth handoff from offer acceptance to onboarding and first-day readiness.
• Track and report recruitment metrics – time to fill, pipeline health, pass-through rates, offer acceptance, and new hire retention – and bring forward early risks and opportunities.
• Review early-tenure retention for sales hires and share insights with sales and HR leadership to sharpen hiring profiles and selection.
• Maintain accurate, timely candidate records and documentation in the ATS, keeping hiring practices consistent, compliant, and audit-ready across every state IQ Fiber operates in.
• Cross-train and serve as a reliable backup for other recruitment and HR teammates, building coverage and continuity of service across the team.
• Demonstrate and uphold IQ Fiber values; stay current on sales talent trends, employment law, and recruiting best practices; jump in to support broader HR projects and team coverage as needed; perform other duties as assigned.

Requirements

• Bachelor's degree in Human Resources, Business, or related field (or equivalent experience).
• 3+ years of full-cycle recruiting experience, including at least 2 years recruiting for sales roles (agency or in-house).
• Proven success managing high-volume requisitions across multiple locations without sacrificing candidate quality.
• Experience recruiting both field or residential sales roles and B2B account executives.
• Strong sourcing skills, including LinkedIn Recruiter and creative outbound strategies to reach passive talent.
• Working knowledge of sales compensation structures, including base, variable, and OTE.
• Working knowledge of employment law and multi-state hiring compliance fundamentals.
• Experience in telecommunications, internet service, or another high-growth, multi-market business preferred.
• Sales-minded and competitive – energized by goals, metrics, and a fast pace.
• Strong relationship-building skills, with genuine comfort advising and pushing back with hiring managers.
• High attention to detail with a commitment to accuracy, consistency, and confidentiality.
• Strong organizational skills – manages many open requisitions, markets, and hiring managers without dropping detail.
• Clear, warm, and professional communicator – equally comfortable with candidates, managers, and senior leaders.
• Proficiency with ATS and HRIS systems, Microsoft Office, and Excel.
• Sound judgment and discretion with sensitive and confidential information.

Skills

Required

• Full-cycle recruiting
• High-volume requisition management
• ATS and HRIS systems
• Microsoft Office and Excel
• Strong relationship-building
• High attention to detail
• Organizational skills
• Clear, warm, professional communication
• Sound judgment and discretion