Lead Product Designer at EDWARD J. JENNINGS, LLLP in Melbourne, Australia

Job description

• At AustralianSuper, we truly care about our colleagues.
• We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.
• We are dedicated to building a high‑performance environment underpinned by a strong risk culture, ensuring we deliver the best outcomes for our members.
• As Product Design Lead, you’ll lead a team of Product Designers and shape the design strategy across multiple products and member journeys. Working across Product, Engineering and broader stakeholder groups, you’ll elevate design quality, strengthen ways of working and ensure accessible, consistent and member-centred experiences are delivered at scale.

Responsibilities

• Lead design strategy across products and journeys, aligning member needs with business and organisational priorities.
• Translate strategic objectives into clear design direction and deliverables across multiple teams.
• Lead, coach and develop a high-performing team of Product Designers.
• Establish and embed design principles, standards and best practices to improve quality and consistency.
• Partner with Product, Engineering, CX, Brand and business stakeholders to integrate design throughout the end-to-end delivery process.
• Improve design processes, workflows and systems, including the use of reusable patterns and scalable design practices.
• Champion accessible, compliant and member-centred design, ensuring outputs meet WCAG 2.1 AA and organisational standards.

Requirements

• Significant experience in product design, UX/UI design or experience design.
• Proven experience leading design strategically across multiple products, journeys or teams.
• Strong people leadership capability, including coaching, development and design critique.
• Demonstrated success improving design quality and consistency at scale.
• Strong knowledge of user-centred, research-led design and design systems.
• Experience working in Agile delivery environments and partnering closely with Product and Engineering.
• Excellent stakeholder management, influencing and communication skills, with experience in financial services or another regulated environment viewed favourably.

Skills

Required

• Product design
• UX/UI design
• Experience design
• People leadership
• Coaching
• Design critique
• User-centred design
• Research-led design
• Design systems
• Agile delivery
• Stakeholder management
• Influencing

Benefits

• AustralianSuper is committed to colleague development, offering learning, coaching and career opportunities across our growing organisation. We support flexible, blended working and are happy to discuss what this looks like for you.
• We cultivate a workplace that champions safety, respect, inclusiveness and diversity. If you require any reasonable adjustments to the recruitment process or role, please let our recruitment team know.