Product Owner, Enterprise Fraud at HD KSOE in Canada

Job description

• Enterprise Fraud is looking to hire a Product Owner to lead the development and management of innovative fraud detection solutions. You will be part of this exciting team collaborating with multiple stakeholders, Underwriting, Advance Analytics, Technology Solutions and Business Intelligence. You will play a critical role in helping drive innovative fraud prevention strategies and position Definity Insurance as a leader amongst our competitors and customers.

Responsibilities

• Develop and implement sophisticated fraud detection models and rules that enable monitoring and analysis of suspicious activities across insurance products and services.
• Collaborate with data scientists, software developers, and other stakeholders to enhance existing insurance fraud prevention software and develop new AI-driven solutions.
• Stay up-to-date with the latest advancements in fraud detection technologies, coding languages, and AI algorithms specific to the insurance industry, and proactively recommend innovative approaches to mitigate emerging fraud risks.
• Ensure compliance with industry regulations, company policies, and data protection standards in all insurance fraud detection and prevention activities.
• Drive sprint and release plans together with the Enterprise Fraud and analytics team, and own the Product backlog
• Drive user story prioritization based on business value and customer needs
• Interpret internal/external business challenges and the industry environment to recommend course of action and best practices to improve products, processes, or services
• Exercise strong decision making, owning product from discovery through market implementation and beyond
• Communicate difficult concepts; convert information into compelling business context and advice to influence and gain alignment among increasingly senior stakeholders
• Promote the product during key moments (e.g., internal events,) and supports enterprise fraud leadership
• Embody a non-hierarchical culture of collaboration, transparency, safety, and trust in the squad

Requirements

• Bachelor's degree in a related field
• Experience in the Property and Casualty Insurance industry, its related practices, and processes specifically Fraud prevention / investigation
• Experience in product development support based on expertise in Agile/Scrum processes, roles, and practices
• Knowledge of project management and agile lifecycle management tools (e.g., JIRA, Confluence, MS project)
• Ability to drive the 'big picture' strategies while keeping an eye on details
• Strong written and verbal communication skills
• Ability to influence and effectively negotiate with stakeholders; strong facilitation and conflict resolution skills
• Creative, innovative, and critical thinker with a genuine excitement for solving problems within the business
• Previous Full cycle project leadership experience with direct accountability for executing projects in large and complex environments
• 5 years of project management with 3 years as a Product Owner
• Certified Scrum Product Owner Designation an asset
• Project Management or Agile Certification an asset

Skills

Required

• Agile/Scrum processes
• JIRA
• Confluence
• MS project

Benefits

• Hybrid work schedule for most roles
• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services
• Go ahead and expect a lot — you deserve it.
• It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.
• Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
• This position is being posted to fill an existing vacancy.
• $88,000 - $138,000