Front Desk Receptionist / Admin Assistant (SNF) at PDH in US-CA-Quincy

Job description

• The Administrative Assistant/Receptionist is responsible for providing support to the Director of Nursing (DON) and staff at the Skilled Nursing Facility. They maintain files, prepares correspondence, schedules meetings, keep calendars, makes travel arrangements, greets residents and vendors, and screen phone calls. They will be responsible for providing a wide range of clerical support for the SNF nurse’s station. This position has the ability to maintain order and flow during peak resident surges, respond to multiple demands with integrity and persistence, prioritize duties according to their critical nature and achieve desired outcomes for our resident population.

Responsibilities

• Warmly welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to residents; giving directions; referring inquiries to nursing and physician staff.
• Coordinate with other departments within the hospital for care of resident.
• Answers phone calls, assists public, and forwards appropriately if necessary in a professional and friendly manner.
• Completes all administrative duties as needed such as faxing, copying, and scanning.
• Demonstrates knowledge of Infection Control and isolation procedures. Strictly adheres to policies and procedures as outlined in the policies.

Requirements

• Cerner and Point Click Care
• Experience with database software applications.
• Two (2) years of office duties in a medical profession.
• Current CPR Certification.
• Provide excellent customer service.
• Conflict resolution skills and problem solving.
• Excellent written, oral, and interpersonal communication skills.
• Efficient time management skills and ability to multi-task and work independently.
• Strong understanding and comfort level with computer systems, printer, scanner, fax, and multi-line phone systems.
• Ability to work competently within Microsoft Word and Excel.
• Medical terminology and some medical pathology.

Skills

Required

• Excellent customer service

Preferred

• Cerner and Point Click Care

Benefits

• Benefits for Eligible Employees
• The following benefits are available to eligible full-time and part-time employees following applicable waiting periods:
• Comprehensive medical, prescription drug, dental, and vision plans
• PDH Employee Discount Program, which waives applicable deductibles and coinsurance for eligible services received at Plumas District Hospital
• Generous paid time off (PTO) accrual
• Paid leave for continuing education, bereavement, and jury duty
• A 3% employer contribution
• An employer match of 50% of employee contributions, up to the plan maximum
• $20,000 in employer-paid life insurance
• Voluntary benefit options, including additional life insurance, long-term disability insurance for full-time employees, and identity theft protection
• Potential loan-forgiveness opportunities for eligible healthcare professionals
• Educational and career-development support, including Certified Medical Assistant training, an LVN-to-RN step-up program, and tuition reimbursement
• On average, employer-provided benefits add approximately 40% to the value of an employee’s total compensation package.
• Perks Available to Employees
• Paid sick leave, with five days awarded annually based on the employee’s anticipated work schedule
• Available to benefit-eligible employees and non-benefited employees scheduled to work at least 30 shifts during the calendar year
• An inclusive, supportive, and connected work environment
• Discounted rates at the PDH Child Care Center
• Competitive compensation
• The opportunity for all employees to contribute to an employer-sponsored retirement plan
• Discounted CareFlight/AirMedCare Network memberships
• Shift differentials for eligible shifts and PDH-observed holidays
• Compensation for Non-Benefited Pay Scale
• Base Rate: $24.94–$31.83 per hour
• Starting pay is determined using our clinical pay scales, which feature 6 steps recognizing up to 6 years of relevant experience.
• Eligible employees may also receive shift differential and holiday pay