Customer Service Executive - Two Wheeler Loans - Muzaffarpur - Sharma Tower - CSE* at of in Bihar, India
- Company: of
- Location: Bihar, India
- Posted: Sep 21, 2026
- Type: Full-time
Overview
Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the organization norms
Responsibilities
- Perform the following under the guidance/direction of Supervisor/Manager
- • With help of Supervisor/ Manager, Identify the customers for protentional Business
- • Collect the documents from Customers and validate as per the organization norms
- • Logging the case in the system as per SOP and follow the process for disbursement.
- • Fulfil - the Sanction ratio as per organisation requirement
- • Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
- • With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
- • With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.
Requirements
- Perform the following under the guidance/direction of Supervisor/Manager
- With help of Supervisor/ Manager, Identify the customers for protentional Business
- Collect the documents from Customers and validate as per the organization norms
- Logging the case in the system as per SOP and follow the process for disbursement.
- Fulfil - the Sanction ratio as per organisation requirement
- Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
- With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
- With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.
Skills
Required
- Customer service
- Document collection and validation
- Loan processing and disbursement
- Cross-selling