Customer Service Executive - Two Wheeler Loans - Cochin - Jain Tower II - CSE* at of in Kochi, Kerala, India
- Company: of
- Location: Kochi, Kerala, India
- Posted: Sep 21, 2026
- Type: Full-time
Overview
Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the organization norms
Responsibilities
- Perform the following under the guidance/direction of Supervisor/Manager
- • With help of Supervisor/ Manager, Identify the customers for protentional Business
- • Collect the documents from Customers and validate as per the organization norms
- • Logging the case in the system as per SOP and follow the process for disbursement.
- • Fulfil - the Sanction ratio as per organisation requirement
- • Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
- • With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
- • With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.
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Requirements
- Under Graduate
Skills
Required
- Customer service
- Communication
- Teamwork
- Relationship building
- Document validation
- System logging (SOP)
- Compliance with RBI regulations