Receptionist The Residence at Shelburne Bay at The Residence at Pearl Street in The Residence at Shelburne Bay - Shelburne, VT 05482

Job description

• Salary Range
• If you have been looking for a career that loves you back... This is the one!
• LCB Senior Living is hiring Receptionists at The Residence at Shelburne Bay. Apply today for immediate consideration!
• **As Needed Availability - Evening and Overnight**
• **Opportunity to Grow!**
• Wage band: $20.00 - $23.00 per hour based on years of experience!

Responsibilities

• Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community.
• As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals.
• Perform all duties and responsibilities with a positive attitude.
• Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.
• Greet guests and visitors in a professional and courteous manner and directs them accordingly.
• File correspondence.
• Sort mail.
• Record and type guest meal charges.
• Maintain and file resident safety sheets.
• Type correspondence as needed.
• Coordinate front desk activities.
• Maintain the front desk in a neat and orderly manner.
• Respond to emergency situations by contacting appropriate party; 911, fire department, police etc.
• Attend required in-service training sessions and orientations.
• Respond to residents needs in a courteous manner.
• Update the communication log book on a regular basis.
• Maintain community brochures and stock.

Requirements

• Must have knowledge of basic telephone reception systems and techniques.
• The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner.
• The ability to respond calmly to emergency situations is essential.
• The ability to communicate in English both orally and in writing is essential.
• Focused and dedicated to provide excellent customer service
• The ability to handle emergency situations calmly and completely is essential.
• Education: A high school diploma or GED is preferred.
• Experience: Requires six months to one-year prior reception experience in an office environment. Typing or word processing experience is preferred.

Skills

Required

• Must use good body mechanics.
• Must be able to type and use a computer.

Benefits

• Work with an Amazing Team!
• Possibility for tuition reimbursement
• Rewarding role working with seniors
• Description