Senior/Lead Site Reliability Engineer at NetEase Games in Singapore-Guoco Midtown

Responsibilities

• Site Reliability Engineering (SRE) refers to using software engineering methods to manage systems, solve problems, and achieve operational automation to reduce trivial tasks and improve service availability. Responsibilities include but are not limited to:
• Manage the operational work of NetEase Interactive Entertainment services, such as Eggy Party, Marvel Rivals, UU Accelerator, Ace Racer, and other online services, as well as internal research projects.
• Design and select basic runtime environments (including servers, virtualization, cloud services, networks, databases, etc.) for game servers based on different games' service architecture, performance requirements, and business conditions, providing high-quality and efficient operational services at controllable costs.
• Establish and monitor various operational metrics and customize data analysis standards.
• Collaborate with product departments to identify issues, optimize technical architecture, and enhance user experience based on game and infrastructure conditions.
• Participate in in-depth research on cutting-edge open-source software, virtualization, databases, and web services, and develop technical solutions for business implementation.

Requirements

• Bachelor's degree or above, majors in computer science, networking, communications, automation, or related fields are preferred.
• Familiar with the Linux operating system; knowledgeable about computer network architectures and common network protocols such as TCP/IP and HTTP.
• Proficient in at least one programming language, including but not limited to C/C++, Shell, Python, Golang, Rust, or Java.
• Passionate about open-source; experience or knowledge in open-source software such as Linux, Nginx, MySQL, K8S, and Istio is preferred.
• Strong logical thinking, communication, and learning abilities; adept at research and problem-solving.
• Skilled at teamwork, with a strong sense of collective honor, responsibility, and service awareness.
• Open to trying new things, with excellent problem-solving skills and strong technical sensitivity; experience in contributing to open-source communities is a plus.
• Keen on AI/LLM trends, with awareness and hands-on experience applying AI to operations preferred (e.g., AIOps analysis, automated script generation, root-cause analysis); AIOps project experience or proven AI tool results is a plus.
• Native or near-native proficiency in Chinese is required for this role as some working partners and stakeholders are from China.

Skills

Required

• Linux operating system

Preferred

• Contributing to open-source communities