Product Manager at Empower in KA Bangalore

Job description

• The Product Manager creates a customer experience that redefines what customers expect in financial services and give customers the confidence and trust to achieve their short-term and long-term financial goals. The product team is tasked with defining and delivering the customer experience across our retirement and personal wealth businesses.

Responsibilities

• Define a product strategy that identifies opportunities that will have the biggest customer impact, helping our customers achieve their financial goals.
• Own the product roadmap, including both significant short and long-term opportunities for your product and in the context of the broader organizational strategy and goals.
• Bring clarity and structure to ambiguous opportunities.
• Obsess about the product design, partnering closely with Designers to constantly look for opportunities to simplify experience and deliver a better experience.
• Leverage customer research, usability testing, and market research in your strategy to improve likelihood of success and user satisfaction.
• Partner closely with engineering and design to increase team velocity, cohesiveness, and productivity.
• Inspire and influence leadership, peers, and cross-functional partners to drive buy-in and consensus.
• Work closely with cross-functional teams to drive product requirements, manage resources and dependencies, gain approvals (compliance, legal, etc.), and lead the team through key milestones.
• Understand Empower’s business goals, the competitive landscape, and design products that align with our mission and vision.
• Define, analyze, and track key performance metrics.
• Drive decision making through customer insights, agile methods to validate hypothesis, quantitative analysis, and A/B testing.
• Execute at a fast pace with a focus on customer outcomes, the user experience, and learning with limited oversight.
• Constantly challenge the status quo and identify opportunities to move faster and more efficiently.

Requirements

• Bachelor's degree or equivalent experience.
• 3+ years of experience leading major (digital) direct-to-consumer products and working collaboratively with engineering, design, and research teams.
• Exceptional prioritization and stakeholder management skills, particularly working with compliance/legal partners in a highly regulated industry.
• Excellent communication skills, storytelling, and organizational skills that instills confidence in senior leaders, cross-functional partners, and peers.
• Relentless follow through and commitment to do the right through and do what you say.
• Detail and design oriented; the details really matter to you.
• Passionate about tackling complicated and impactful customer and business problems.
• Critical, analytical thinker and comfortable analyzing data and pulling out key insights.
• Proven track record of navigating through the full product life cycle, integrating customer feedback in requirements, driving prioritization, and pre/post-launch execute.
• Experience in the fintech industry with demonstratable knowledge of industry best practices.

Skills

Required

• Communication
• Storytelling
• Organizational skills
• Stakeholder management
• Prioritization
• Follow through
• Detail-oriented
• Passionate
• Critical thinking
• Analytical
• Data analysis
• A/B testing