People Operations Assistant (12 month Fixed Term Contract) at Informa Markets in Singapore, , Singapore

Job description

• Join Our HR Team as a People Operations Assistant - Entry Level Opportunity!
• Transform Employee Experiences Every Day
• Are you passionate about making a real difference in people's working lives? We're looking for a People Operations Assistant who will be at the heart of supporting our employees through every stage of their journey with us. This isn't your typical administrative role - you'll be the friendly face and helpful voice that turns potentially stressful situations into positive experiences.
• In this role, you'll be solving problems, answering questions, and ensuring our people feel supported and valued. Whether someone is starting their first day, celebrating a promotion, or navigating a life change, you'll be there to guide them through the process with care and expertise. You'll work with cutting-edge systems, collaborate with teams across the business, and see firsthand how your work contributes to creating an exceptional workplace culture.
• The best part? We believe in growing our own talent. If you have the right attitude and core skills, we'll provide all the training and development you need to excel. No prior HR experience required - just bring your passion for helping others and your eagerness to learn.
• If you're excited about the prospect of making a real difference in people's working lives and want to join a team that values growth, learning, and exceptional service, we'd love to hear from you.
• Apply today and take the first step toward a rewarding career where your passion for helping others will be valued and developed every single day.
• We welcome applications from candidates at all career stages - if you have the right attitude and core skills, we'll provide the rest.
• Closing Date: Applications will close on 29 Sep 2026

Responsibilities

• Delivering exceptional customer service to employees across all their workplace needs
• Managing employee queries with speed, accuracy, and genuine care
• Supporting key employee milestones from onboarding to career transitions
• Working with innovative systems to streamline processes and improve experiences
• Collaborating with teams to solve complex challenges and implement improvements
• Contributing to projects that shape how we support our people

Requirements

• Genuine passion for customer service - you light up when helping others succeed
• Meticulous attention to detail - accuracy matters when dealing with people's careers
• Strong IT skills and adaptability - comfortable with technology and excited to learn new systems
• Speed and efficiency - able to work at pace while maintaining quality
• Drive for results and initiative - you think beyond the task to understand the bigger picture
• Excellent communication skills - warm, professional, and clear in all interactions
• Fluency in both English and Mandarin (spoken and written) is essential for this role - as you will be supporting the entire APAC region—including Singapore, China, Australia, New Zealand, Malaysia, Japan, South Korea, Thailand, Indonesia, the Philippines, Hong Kong, and Taiwan—and will be required to manage HR documentation and communications in both languages
• Hunger to learn and grow - eager to develop new skills and take on challenges

Skills

Required

• Genuine passion for customer service
• Meticulous attention to detail
• Strong IT skills and adaptability
• Speed and efficiency
• Drive for results and initiative
• Excellent communication skills
• Hunger to learn and grow

Benefits

• Full training provided - we'll teach you everything you need to know
• Career development opportunities - grow your skills and advance your HR career
• Supportive team environment - work alongside experienced professionals who want to see you succeed
• Meaningful impact - see how your work directly improves people's working lives
• Modern systems and tools - work with the latest technology to deliver great service
• Salary commensurate with experience, plus incentive bonus
• An excellent work/life balance culture
• 20 days (prorated for your first year) annual leave per year plus a day off for your birthday
• 3 additional discretionary days off during the holiday season at the end of the year
• 4 paid volunteering days each year
• Under the local company’s healthcare insurance plan with an option for the participation of other family members at the employee’s expense
• Employee assistance programme – offering 24/7 well-being support
• Share Match – Plan that matches every share purchased with two free shares.
• Annual health screening, optical and dental care