Service Advisor at Pros Mechanics in Dundas, Ontario, Canada
- Company: Pros Mechanics
- Location: Dundas, Ontario, Canada
- Posted: Sep 21, 2026
- Type: Full-time
- Salary: $56k - $60K/Yr
- Experience: 3+ years
Overview
Our client in Dundas is looking for an experience service/Warranty Advisor to join their growing team. This position requires someone with a minimum of 3 years experience in the transportation industry. You will provide support to technicians in the shop and field
Job description
- Our client in Dundas is looking for an experience service/Warranty Advisor to join their growing team.
- This position requires someone with a minimum of 3 years experience in the transportation industry.
Responsibilities
- You will provide support to technicians in the shop and field
- Liaison with customers and technicians regarding repairs
- Create service orders and input data into service software
- Handle all documentation for warranty and process warranty claims
- Provide quotes on repairs
- Look up parts and pricing
- Assist the service team when needed
Requirements
- Strong customer service skills
- Attention to detail
- Someone familiar with a service shop environment
- Strong computer skills, proficient with MS office
- Team oriented
- Requires a valid Ontario driver’s license
- Previous experience working in a similar role within the heavy-duty truck & transportation or heavy equipment repair industry.
Skills
Required
- Strong customer service skills
- Attention to detail
- Familiar with a service shop environment
- Team oriented
Benefits
- Competitive salary: $56k - $60k/yr
- Comprehensive benefits package including health, dental, RSP match
- Paid holidays and vacation time
- Stable, year-round work
- Modern, well-equipped shop
- Supportive team environment
- Ongoing training and career advancement opportunities