Account Manager, Customer Onboarding, GCS Kickstart+ (English, Hebrew) at Google in Dublin, Ireland

Job description

• Consulting with a wide variety of existing advertising companies of all sizes, you are committed to finding the optimal advertising solution for each client. Your interest in sales and the digital economy and your entrepreneurial drive enables brands to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media combined with your commercial know-how shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to a portfolio of clients whose needs you listen to, and help define the strategy for how their products and services can reach thousands or millions of users.
• Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage a new customer portfolio for a critical six-month period, focusing specifically on high-potential startups to set them up for long-term success in their digital advertising journey.
• Work cross-functionally with the Strategic Partnerships team who run our Venture Capital (VC) and Startup program. Deliver support to their portfolio companies.
• Act as a trusted consultant to help advertisers maximize their return on investment. Tailor and share performance-enhancing strategies, pitch cross-channel solutions, and promote the adoption of other Google products.
• Deliver against assigned customer business growth goals while prioritizing an outstanding onboarding experience and fostering a long-term strategic engine across your portfolio.
• Guide new customers through a critical six-month onboarding period, setting the strategic direction for their long-term scale, by blending consultative selling, product expertise, and strategic ecosystem networking.

Requirements

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in account management, consultative sales, or the tech startup ecosystem.
• Ability to communicate in English and Hebrew fluently to engage with customers in the local market.
• Experience in advertising, consultative sales, or business development.
• Experience managing relationships with customers or agencies and service partners.
• Experience working in the digital advertising sales industry.
• Experience building a book of business and securing new customers.
• Understanding of Google Ads products and digital marketing strategy, with a proven track record of upselling and pitching cross-channel advertising solutions.

Skills

Required

• Account management
• Consultative sales
• Tech startup ecosystem
• English fluency
• Hebrew fluency

Preferred

• Advertising
• Business development
• Relationship management
• Digital advertising sales
• Google Ads products
• Digital marketing strategy
• Upselling

Benefits

• Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
• Ireland: €76000 - €77500 (EUR) + 35% bonus target + equity + benefits
• Learn more about benefits at Google.