Travel Concierge Specialist at Traveling with Michaila in Bismarck, North Dakota, United States

Job description

• We're looking for a customer-focused Travel Concierge Assistant to help clients coordinate personalized travel experiences, reservations, and itinerary details. This fully remote role is ideal for someone who enjoys organization, communication, and providing high-quality support throughout the travel planning process.

Responsibilities

• Assist clients with travel reservations, itinerary coordination, and booking support
• Communicate with clients regarding travel preferences, updates, and confirmations
• Coordinate schedules, accommodations, activities, and travel-related details
• Maintain accurate client records and booking documentation
• Provide timely, professional support to help ensure a smooth travel experience

Requirements

• Strong communication and customer service skills
• Comfortable working independently in a remote environment
• Organized, detail-oriented, and dependable
• Comfortable using online systems and digital tools
• Travel, hospitality, or client support experience preferred but not required
• Must be a citizen of the US, UK, Australia, LATAM

Skills

Required

• Communication
• Customer service
• Organization
• Detail-oriented
• Dependable
• Independent work
• Online systems and digital tools

Benefits

• Fully remote with flexible scheduling options
• Training, onboarding, and ongoing support provided
• Opportunity for growth within the travel and hospitality industry
• Supportive team environment with structured systems and resources