Customer Support Representative at Traveling with Michaila in Oklahoma City, Oklahoma, United States
- Company: Traveling with Michaila
- Location: Oklahoma City, Oklahoma, United States
- Posted: Sep 21, 2026
- Type: Full-time
Overview
We are seeking a dependable and service-driven Customer Support Representative to assist clients by providing timely responses, clear communication, and organized follow-through. This fully remote role is ideal for someone who enjoys helping others, solving problems, and delivering a positive custom…
Job description
- We are seeking a dependable and service-driven Customer Support Representative to assist clients by providing timely responses, clear communication, and organized follow-through. This fully remote role is ideal for someone who enjoys helping others, solving problems, and delivering a positive customer experience in a structured environment.
- In this position, you will serve as a key point of contact for client questions, updates, and coordination. Youll work within established systems and processes to ensure every interaction is professional, accurate, and supportive.
Responsibilities
- Respond to customer inquiries via email and messaging platforms
- Provide accurate information, updates, and next steps
- Assist with scheduling, confirmations, and general coordination
- Document interactions and maintain organized client records
- Follow up on outstanding requests to ensure completion
- Deliver friendly, professional service in every interaction
Requirements
- Strong written and verbal communication skills
- Customer service or client-facing experience preferred (not required)
- Comfortable working independently in a remote setting
- Detail-oriented and able to manage multiple tasks
- Tech-comfortable and quick to learn new systems
- Reliable with strong time management skills
- Must be a citizen of the US, UK, LATAM, Spain, or Australia
Benefits
- 100% remote flexibility
- Structured training and clear systems provided
- Supportive team environment
- Opportunity for long-term growth