Retail Sales Associate / Customer Service at WellBiz Brands in US-OR-Lake Oswego

Job description

• If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!
• Pay $18-$19.50 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio
• Our team members will earn commission for wellness plan sales and have opportunities to earn up to $200+ in additional bonuses.

Responsibilities

• Sell the monthly Elements Wellness Program and build customer loyalty.
• Listen to all new clients, established clients, and prospective clients.
• Turn every incident of client criticism to a story of great customer service.

Requirements

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Skills

Required

• Ability to follow a proven sales process
• Strong listening skills
• Customer service skills

Preferred

• Prior retail sales experience