Automotive Sales Representative at Subaru of Little Rock in Little Rock, AR

Job description

• Position Summary: The new and used sales representative is solely responsible for selling new and used vehicles. To ensure customer satisfaction, while generating leads and meeting monthly sales standards.

Responsibilities

• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Attend product and sale training courses, as requested by the sales manager.
• Approach, greet, and offer-assistance or direction to any customer who enters the dealership showroom or sales lot.
• Sell and deliver a minimum of units that is required- per month.
• Satisfy the transportation needs of new and used vehicle purchases.
• Analyze and develop product performance, application, and benefits to prospective customers.
• Describe all optional equipment available for customer purchases.
• Offer test-drives to all prospects. Follow dealership procedure to obtain proper identification from customer prior to test drive.
• Display elevated level of commitment to customer satisfaction.
• Acknowledge and comply with the deferral, state, and local laws that govern retain auto sales.
• Establish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
• Keep aware of new products, features, accessories, etc., and their benefits to customers.
• Know and understand equity and values and can explain depreciation to the customer.
• Ensure that the sales manager has an opportunity to meet each customer.
• Turn 100 percent of closed deals to F&I manger, along with proper completed paperwork (insurance information, trade title, etc.)
• Write complete sale orders and processes paperwork in accordance with established dealership policies.
• Prepare sold vehicles for customer delivery prior to the customer’s arrival.
• Utilize dealership sales control and follow-up system.
• Deliver vehicles for customers, ensuring that the customer understands the vehicle’s operating features, warranty, and paperwork.
• Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Follow up on all post-delivery items, tag / title work, “we-owes,” and special request to be sure that all customer expectations are met.
• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintain a prospect development system.
• Schedule first service appointment for purchasing customers.
• Review and analyze actions at the end of each day, week, month, and year - to determine how to better utilize time and plan more effectively.
• Conduct business in an ethical and professional manner.
• Continuously develop product and sales acumen to become the vehicle authority. Know the ins and the outs of product offerings, optional packages, and the latest technologies.
• Performs other job-related duties and responsibilities as may be assigned from time to time.
• Maintain professional appearance in accordance with the employee handbook.
• Maintain an organized, safe, and clean work environment.
• Expected to attend sales meetings.
• Expected to arrive to work on time and work required shift.
• Follow instructions from supervisor.
• Interact effectively with co-workers.
• Receive feedback from supervisor in a positive manner.
• Ready to waste no time on learning new product ins and outs, eager to improve.
• Phenomenal communication skills with customers and team members

Requirements

• Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work experience in sales or a related field - dealership experience preferred.
• Demonstrate knowledge within the area of automotive sales.
• Advance computer skills, specifically in Reynolds and Reynolds
• Understand the importance of and maintain confidentiality.
• Understand and follow work rules, policies, and procedures.
• Education: High school diploma or equivalent.

Skills

Preferred

• dealership experience

Benefits

• Medical, Dental and Life Insurance
• Vision Insurance
• Short term and long-term disability
• 401(K)
• Paid time off
• Closed on Sundays