Account Manager at Weploy in Sydney

Job description

• Are you a relationship-driven sales professional who enjoys helping clients grow their business while driving commercial results?
• We’re looking for an Account Manager to join a high-performing team in Sydney, working with high-value clients on one of Australia’s leading online platforms for trades and home services.
• In this role, you’ll manage and grow a portfolio of tradie businesses, helping them maximise their marketing campaigns, improve ROI, and scale their businesses through the platform.
• This is the perfect opportunity for someone who enjoys building relationships, analysing campaign performance, and driving growth through smart, solution-focused conversations.

Responsibilities

• Managing a portfolio of tradie clients, focusing on growth, engagement, and retention
• Providing strategic advice to help clients maximise campaign performance and ROI
• Educating customers on best practices for online marketing and lead generation
• Running onboarding calls for new clients and helping them get the most from their campaigns
• Handling inbound client enquiries and building strong ongoing relationships
• Executing outbound campaigns to upgrade clients into higher-tier product plans
• Monitoring campaign performance and providing data-driven recommendations
• Supporting retention efforts, including proactive engagement and collection calls when required
• Collaborating with Product and Marketing teams to advocate for customer needs

Requirements

• Experience in Account Management, Sales, Customer Success, or Customer Service
• Exposure to a target-driven or KPI-based environment
• Strong communication skills with the ability to influence and build trust with customers
• A customer-first mindset and ability to understand client business goals
• Confidence interpreting campaign performance and providing recommendations
• Highly organised with strong time management and problem-solving skills
• Experience with Salesforce, online marketing, or digital campaigns is a bonus

Skills

Required

• Strong communication skills
• Ability to influence and build trust
• Customer-first mindset
• Highly organised
• Time management
• Problem-solving
• Salesforce
• Online marketing
• Digital campaigns

Benefits

• Competitive salary + commission structure + super
• Sydney CBD office with a high-performing and supportive team environment
• Career growth opportunities with a fast-growing Australian tech platform
• Ongoing training and development to strengthen your sales and account management skills
• Opportunity to work with small businesses across Australia and help them grow