Customer Service Associate at Scheels in Colorado Springs, CO
- Company: Scheels
- Location: Colorado Springs, CO
- Posted: Sep 21, 2026
- Type: Part-Time
- Salary: $16.75/hour
- Experience: 1+ years
Overview
Compensation: $16.75/hour Schedule: Average 20 hours/week to include days, evenings, and weekends; holidays as needed Greet all customers with a smile when entering and exiting the store Enhance the customer experience by engaging in conversation while providing personalized service and consistently…
Job description
- Compensation: $16.75/hour
- Schedule: Average 20 hours/week to include days, evenings, and weekends; holidays as needed
Responsibilities
- Greet all customers with a smile when entering and exiting the store
- Enhance the customer experience by engaging in conversation while providing personalized service and consistently meeting the goals of the digital receipt program
- Accurately scan every item customers are purchasing, ensuring all merchandise is properly rung through and paid for before the customer leaves the store
- Treat merchandise with care, and bag purchases carefully and efficiently
- Promote the Scheels Visa card and clearly explain all benefits
- End each transaction by saying “thank you” to every customer
- Operate the register system, follow all cash handling policies, and be knowledgeable in store products and policies as they pertain to customer service
- Resolving problems that involve several variables in standardized processes
- Perform basic math, calculate discounts, make change, and accurately balance the cash drawer
- Maintain an awareness of in-store events and promotions
- Complete Customer Service projects and delegate to other cashiers when needed
- Assist in the training of new Customer Service Associates and Cashiers
- Assist with all other duties as assigned
- Ability to work assigned schedule, which may include varied hours, evenings, weekends, and holidays
Requirements
- The ideal candidate will have a high school diploma or general education degree (GED) and 1+ years of cashiering experience or training, or equivalent combination of education and experience.
Skills
Required
- Customer service
- Cashiering
- Basic math
- Cash handling
- Communication
- Problem-solving
- Attention to detail
- Teamwork
- Adaptability
- Integrity
- Ownership
Benefits
- At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.)
- Learn more about what it means to be an owner at SCHEELS on our Careers Page.
About Scheels
We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners. What We Commit To – Our Employee Ownership Values As an employee-owner, you’re expected to actively contribute to a culture that thrives on: Delivering a Personalized WOW Customer Experience Every customer interaction is an opportunity to exceed expectations We focus on making every visit memorable, personalized, and impactful Having a Team-First, Winning Mentality We succeed together by supporting one another and celebrating team wins Collaboration and unity drive our performance and customer experience Learning and Adapting to Constant Change We embrace growth, innovation, and feedback Change is not a barrier–it’s a catalyst for improvement and excellence Taking Pride in Our Work and Thinking Like Owners Every task matters, and we take full responsibility for the results Ownership means accountability, care, and drive to go above and beyond Expecting Honesty and Integrity in All That We Do Trust is the foundation of our relationships–with customers and with each other We act with transparency, fairness, and respect at all times