Administrative Assistant, Children & Youth at Barber National Institute in Erie, PA, USA

Job description

• Posted Friday, September 18, 2026 at 9:15 PM | Expires Monday, October 19, 2026 at 12:57 AM
• We are "making dreams come true." Our organization provides children and adults with autism, intellectual disabilities, and behavioral health challenges—and their families—the education, support, and resources needed to be self-reliant, independent, and valued members of their communities.
• We are seeking a highly organized and customer-focused Administrative Assistant to support our Children & Youth division. This role serves as the central point of communication for students, families, staff, and visitors while providing administrative support that helps ensure the smooth and efficient operation of the school and department.

Responsibilities

• Serving as the first point of contact for students, families, staff, and visitors.
• Answering phones, monitoring building access, and directing visitors appropriately.
• Maintaining student attendance records, staff schedules, rosters, and administrative documentation.
• Coordinating calendars, meetings, appointments, and conference room schedules.
• Preparing correspondence, reports, presentations, forms, and spreadsheets.
• Managing office supplies, processing deliveries, and coordinating operational requests.
• Supporting communication between staff, families, community partners, and leadership.
• Assisting with school events, special programs, and Children & Youth initiatives.
• Supporting the Ladies Only Luncheon through registration management, donation tracking, guest check-in, and event preparation.
• Providing clerical support to the nursing department and educational staff.
• Maintaining accurate records and ensuring confidential information is handled appropriately.
• Supporting ongoing projects and helping maintain efficient day-to-day department operations.

Requirements

• Exceptional organizational skills and attention to detail.
• Strong customer service and communication abilities.
• The ability to manage multiple priorities in a fast-paced environment.
• Professionalism, discretion, and sound judgment when handling sensitive information.
• A collaborative and team-oriented mindset.
• Strong problem-solving and time-management skills.
• A commitment to creating a welcoming and supportive environment for students, families, and staff.
• Associate's degree or higher preferred.
• One to three years of clerical, administrative, office coordination, or customer service experience required.
• Experience supporting multiple departments, leaders, or programs preferred.
• Experience in education, healthcare, nonprofit, or human services environments preferred.
• Proficiency with Microsoft Office, Outlook, calendars, spreadsheets, and administrative systems.
• Valid driver's license and ability to meet agency driving requirements.
• Ability to obtain and maintain all required clearances and certifications.

Skills

Required

• Collaborative and team-oriented mindset