Product Manager I at Zeta in Bangalore - EC

Job description

• Build the future of banking.
• Zeta is a next-generation banking technology company providing cloud-native, fully stackable processing and core banking platforms for issuers. With a focus on scalability, compliance, and innovation, Zeta empowers financial institutions to modernize their technology infrastructure and deliver secure, seamless digital banking experiences.
• Our impact runs at real-world scale. Today, over 25 million cards are live on Zeta-powered platforms across 7 countries, supported by a passionate team of 1,700+ Zetanauts across India, the US, EMEA, and Asia. Backed by SoftBank Vision Fund, Mastercard, and other reputed strategic investors, we reached a valuation of $2 billion in 2025.
• Our focus is on establishing product lines that focus on key outcomes by addressing real customer pain points, modernizing legacy systems, and strengthening core fundamentals. As a result, our systems and platforms support a wide range of banking and payments capabilities, including:
• 2. Cipher, our unified authentication platform for secure, high-volume banking environments
• 3. Digital Credit as a Service, enabling banks to launch credit lines on UPI
• 5. Pixel, India’s first digital-native credit card, launched in partnership with HDFC Bank, for whom we also revamped their PayZapp mobile app: Winner of the Celent Model Bank Award for Payments Innovation 2024
• 6. Sparrow, the leading card experience for non-prime cardholders in the US…and more across cards, payments, lending, and core banking.
• We are an engineering-first organization that values ownership, bias for action, and long-term thinking. Together, we solve some of the hardest problems in banking tech. Our culture is built around trust, collaboration, and creating the conditions for you to drive impact proportionate to your potential. Reinforcing our commitment to creating an inclusive and supportive workplace, we have been consistently recognized as a Great Place to Work.
• If you want to build cutting-edge banking tech that enables banks to serve millions reliably, securely, and at a population scale, Zeta is your playground.
• If you would like to learn more about how we have grown and evolved over the years, watch our journey here. You can also explore our website and follow us on LinkedIn, Instagram,YouTube, and X.
• As a Product Manager in the Meridian team, you will have the opportunity to work on innovative products and features that enhance user experiences and drive long-term growth for our customers. Your role will cut through the entire product development lifecycle for your assigned charter - encompassing product development, research, analytics, execution and growth. You will collaborate with peers across product management, UX design, software engineering, data science, and business functions.

Responsibilities

• Product Development
• Work closely with product, design and engineering teams to define and document detailed product requirements, ensuring they align with the overall product and business strategy.
• Engage in agile development processes, including sprint planning, backlog refinement, and daily stand-ups, to drive the timely release of product features.
• Product Documentation
• Create comprehensive product documentation, including user guides and release notes, to support internal teams and external clients.
• Market Research
• Dive deep into market trends, user needs, and competitor landscapes to inform product decisions and enhancements
• Data Analysis
• Utilise data-driven insights to evaluate product performance, identify improvement areas, and make informed recommendations for enhancements.
• Quality Assurance
• Collaborate with QA teams to define test cases, conduct testing, and ensure the delivery of high-quality products to end-users.

Requirements

• Analytical Thinking & Research orientation
• Proficient in data analysis tools such as Excel, SQL, or equivalent.
• Ability to interpret complex data sets and derive actionable insights - analyze data, identify patterns and make data-driven decisions.
• Experience conducting user research and usability testing.
• Communication
• Excellent written and verbal communication skills for articulation of product requirements, effective collaboration and stakeholder management.
• Tools & Processes
• Proficiency in using product management tools, such as Jira and Confluence.
• Familiarity with agile development processes and principles.
• Technical Acumen
• Good understanding of technology stacks and the ability to engage effectively with technical teams.
• Knowledge of APIs and their role in modern software development.
• Collaboration
• Strong collaborative skills, working effectively with cross-functional teams including design, development, and QA.
• Experience facilitating productive discussions and workshops.
• 2 to 4 years in a Product Management, prior experience building fintech consumer products / platforms at scale
• Experience in developing modern, cloud-native mobile / web products and interfaces with contemporary UI/UX patterns
• Software Engineering / Technical background
• An MBA from a Tier 1 school would be a bonus

Skills

Required

• Good understanding of technology stacks
• Strong collaborative skills