Material Operations Business Analyst I at Avnet in Tempe, Arizona, United States Of America

Responsibilities

• ○ Customer Returns (RMA)
• ○ RMA Credits
• ○ RMA PRN Resolution
• ○ Failure Analysis / Quality Feedback Systems (QFS)
• ○ Warranty Repairs
• ○ Factory Drop Ship Billing
• • Support root cause investigations and process improvement initiatives by leveraging data and business insights.
• • Collaborate with cross-functional teams to resolve operational issues and improve service delivery.
• • Communicate analytical findings in a clear, concise, and actionable manner to stakeholders.
• • Document business processes, procedures, requirements, and training materials to support standardization and knowledge management.

Requirements

• • Curiosity and a continuous improvement mindset.
• • Strong ownership and accountability for assigned work.
• • Data-driven decision-making skills.
• • Effective collaboration and communication.
• • Ability to learn new processes and systems quickly.
• • Strong documentation and organizational discipline.

Skills

Required

• Data-driven decision-making skills

Benefits

• Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.
• Generous Paid Time Off
• 401K and Pension Plan
• Paid Holidays
• Family Support (Paid Leave, Surrogacy, Adoption)
• Medical, Dental, Vision, and Life Insurance
• Long-term and Short-term Disability Insurance
• Health Savings Account / Flexible Spending Account
• Education Assistance
• Employee Development Resources
• Employee Wellness, Leadership Development and Mentorship Programs
• Benefits listed above may vary depending on the nature of your employment with Avnet.