Manager, People Operations – APAC at Meltwater in Hybrid Remote, Hyderabad, India

Job description

• Manager, People Operations – APAC
• We’re looking for a dynamic People Operations Manager for our APAC region (Japan, China, Hong Kong, Australia, Singapore, Malaysia, India) to drive operational excellence and lead our People Ops team across the APAC region. This is a people manager role that combines strategic thinking with hands-on execution. You’ll be responsible for delivering exceptional employee experiences, leading regional HR initiatives, managing day-to-day People Operations tasks, ensuring operational excellence and leading a high-performing APAC People Operations team.
• As a trusted leader, you’ll work closely with cross-functional stakeholders, regional managers, and global HR colleagues to bring consistent, high-quality People Operations support throughout the employee lifecycle and focussing on operational excellence. This role will be reporting directly to the Senior Director, People Operations.
• A passion for building scalable processes and improving employee experiences.
• The ability to lead through change and ambiguity.
• A hands-on, team-first mindset with a balance of strategic thinking and tactical execution.
• High emotional intelligence and an authentic leadership style that inspires trust and results.

Responsibilities

• Lead and manage the APAC People Operations team, providing coaching, guidance, and career development.
• Oversee the execution of core HR processes across the region — onboarding, offboarding, HRIS transactions, employee job changes, benefits, and immigration.
• Ensure compliance with local labor laws and internal policies across APAC locations.
• Partner with the global People team on company-wide projects, bringing an APAC lens to HR initiatives.
• Partner with Sr. Director, People Operations to drive operational efficiency, process improvements and automation initiatives across the employee lifecycle, including Workday workflows, JIRA ticketing systems and onboarding platforms.
• Build strong relationships with employees and managers, delivering proactive support and timely resolution of People-related queries.
• Lead vendor relationships for benefits, background checks, and contractor onboarding in APAC.
• Serve as a regional subject matter expert and advisor to business leaders on People Ops best practices, programs and provide scalable solutions.
• Lead training initiatives and enablement programs for employees and managers in maintaining operational efficiency and self-serve initiatives.
• Lead global and APAC internal audits and also manage people systems audit ensuring data integrity and compliance.
• Own or co-lead strategic People Operations projects that enhance employee experience and operational excellence in the region.
• Generate and analyze HR metrics and reports to inform decision-making, support the rest of the People Team with reporting and data insights.

Requirements

• 6 - 8+ years of progressive HR/People Operations experience, with at least 2 years in a managerial or team lead capacity.
• Proven track record of delivering People Ops services in a high-growth environment.
• Strong knowledge of HR practices and compliance requirements across multiple APAC countries.
• Prior experience using Workday (preferred) or other HRIS platforms.
• Proficiency in Microsoft Office and Google Suites, showcasing prowess in Word, Excel, and PowerPoint.
• High attention to detail and strong project management, analytical, and problem-solving skills.
• Excellent interpersonal and communication skills with a high degree of empathy and discretion.
• Ability to do presentations and deliver programs.
• Ability to collaborate across time zones and work effectively in a global, matrixed organization.
• Bachelor's degree in Human Resources or a related field preferred.

Skills

Required

• HR/People Operations
• Managerial/team lead
• HR practices and compliance
• HRIS platforms
• Microsoft Office
• Google Suites
• Project management
• Analytical
• Problem-solving
• Interpersonal
• Communication
• Empathy

Preferred

• Workday

Benefits

• Enjoy flexible paid time off options for enhanced work-life balance.
• Comprehensive health insurance tailored for you.
• Employee assistance programs cover mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.