Medical Assistant - Float at Neighborhood Outreach Access to Health (NOAH) in Palomino Health Center - Phoenix, AZ 85032; Desert Mission Health Center - Phoenix, AZ 85020

Job description

• Position Type
• Full Time
• The Medical Assistant will help the provider in the diagnostic testing, examination, education, and treatment of patients and perform clerical duties as needed.

Responsibilities

• Works in a team model to improve the patient's experience, create better communication and access to care, and support processes that will improve patient satisfaction.
• Prepares patients for examination, takes vitals, and records patients' health history.
• Sets-up EKG machines, administers injections and medications, and performs routine specimen collection and tests.
• Prepares equipment and examination rooms and cleans instruments.
• Assists provider with medical treatments, procedures, and exams.
• Manages inventory of medical supplies and equips exam rooms with appropriate supplies.
• Receives and directs phone calls, schedules appointments, checks-in patients, obtains necessary patient information to file and updates patient records, and ensures all forms and consents are completed by patients.
• Checks-out patients, assists with referral processing, and arranges laboratory services.
• May travel to offsite locations to perform diagnostic testing and assist in physical exam components, TB testing, Injections, and others.
• Organizes and communicates with insurance companies for authorizations for therapies, testing and specialist referrals.
• Attends, participates, and/or assists in meetings, trainings, community outreach activities, continuing education opportunities, and other activities as required.
• Performs other related duties as assigned.

Requirements

• Knowledge of medical practices and front and back-office procedures.
• Knowledge of patient care and examination procedures.
• Excellent verbal and written communication skills and ability to interact with individuals of various social, cultural, and educational backgrounds.
• Strong customer service skills.
• Detail-oriented and professional.
• Ability to exercise confidentiality, discretion, and good judgment.
• Ability to speak English and Spanish preferred.
• High School Diploma or GED.
• Certified or Registered Medical Assistant OR completion of a Medical Assistant program that meets the BOMEX training guidelines OR completion of a United States Armed Forces medical services training program OR meet necessary guidelines as described in Arizona Board of Medical Examiners Administrative Code, Title 4, Chapter 16, Article 4, Section R4-16-401, paragraphs A and B prior to start date.
• Basic Life Support (BLS) certification.
• New Hires are required to pass pre-employment background check and drug testing (effective 11/1/2022).
• Current Level 1 Fingerprint Clearance Card or must pass fingerprint clearance within 7 days following hire.
• Basic Life Support (BLS) certification.
• 6+ months of experience in a medical office or hospital setting.

Skills

Required

• Strong customer service skills.
• Detail-oriented and professional.

Preferred

• Ability to speak English and Spanish