Contract & Billing Operations Specialist at Solen Software Group in United States

Responsibilities

• Manage Bids & Procurement Portals
• Execute Bid Submissions: Submit proposals and bids via enterprise and government e-procurement portals (like SAP Ariba and Proactis).
• Package Compliance Docs: Ensure every submission is accurate and complete by attaching all required vendor and compliance documentation, including SOC 2 reports, W-9s, and sole-source justifications.
• Navigate Legal & Compliance
• Broker Insurance & Terms: Coordinate with insurance brokers to secure Certificates of Insurance (COIs) and collaborate with internal stakeholders to review statutory-language edits during contract negotiations.
• Maintain the System of Record: Keep our compliance repositories organized by accurately saving executed BAAs, HIPAA documents, and government addendums directly into our financial system.
• Enable the Sales-to-Delivery Handoff
• Validate the Deal: Serve as the vital bridge between a signed contract and client success. You will promptly reconcile inbound Purchase Orders (POs) against finalized agreements.
• Give the Green Light: Act as the final gatekeeper for order fulfillment, providing the official authorization to the Sales team to initiate the customer onboarding ticket once all financial requirements are met.

Requirements

• 3 - 5 years in Revenue Operations, Deal Desk, Sales Finance, or Contract Administration, ideally in a B2B SaaS or technology environment
• Strong analytical skills. You can audit platform utilization data, calculate billing overages, and reconcile an account without a template to follow
• Sharp attention to detail. You are the person who catches the missing signature page before it costs a bid
• Comfortable operating as the connective tissue between Sales, Finance, Legal, and Implementation
• At least 1 year of experience directly handling government contracts
• Deep understanding of government procurement processes, regulations, and compliance requirements
• Experience navigating government contract management systems, portals, and reporting requirements
• Excellent problem-solving skills to navigate the unique challenges and requirements of government contracts
• Strong verbal and written communication skills
• Proficient in Microsoft Office Suite, particularly Excel (utilizing pivot tables and VLOOKUPs)
• Experience with Zoho Books, Zoho CRM, or similar mid-market platforms preferred
• Public sector or public health contracting exposure (cooperative purchasing vehicles, state term contracts, or WIC programs) is an asset
• Experience building or documenting a quote-to-cash process
• Hands-on experience executing formal vendor bids through enterprise or government e-procurement platforms (SAP Ariba, Proactis, or similar)
• Working fluency with SOC 2, HIPAA, and BAAs, plus the confidence to review statutory contract language

Skills

Required

• Strong analytical skills
• Sharp attention to detail
• Excellent problem-solving skills

Benefits

• Ownership of the revenue cycle end to end bids, compliance, contracts, and renewal billing in one seat rather than split across four
• The chance to build process in a business where operational machinery, not product, is the growth constraint
• An entrepreneurial, fully remote environment with high visibility and autonomy
• Exposure to the Solen Software Group portfolio company network and operating model