Customer Service Representative - State Farm Agent Team Member at State Farm Agent in SC-Columbia-29210

Job description

• Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
• Do you want a career and not just a job?
• This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Jessica Hogan - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Jessica Hogan - State Farm Agent!

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Skills

Required

• People-oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment

Preferred

• Bilingual - Spanish preferred

Benefits

• As an Agent Team Member, you will receive...
• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Valuable experience
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus up to $$500
• Compensation: $25,000.00 - $60,000.00 per year